Assistant Manager
Listed on 2026-07-21
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Retail
Retail & Store Manager
Overview
Assistant Manager role within the leadership team. You help drive profitability through genuine customer connections, brand loyalty, and strong community engagement. You provide feedback and coaching to the sales team to maximize performance and collaborate with the leadership team to adapt strategies for business success and ensure smooth operational support as needed.
Responsibilities- Support the Store Director and Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
- Own your designated division of responsibility (visual merchandising, operations, HR, service & selling, etc.).
- Manage store operations, systems, and technology while ensuring accountability.
- Assist Store Director and Associate Store Manager with recruiting, training, and development efforts, if needed.
- Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
- Ensure the team is on track to exceed goals and provide best-in-class customer service.
- Lead fit sessions that boost product knowledge for associates to elevate authentic customer connections.
- Develop innovative ways to engage the community and build loyalty through events.
- Step into a variety of roles on the sales floor, if needed.
- Have 1-2 years of retail management experience with a similar scope.
- Passionately support our brand, customers, and teams.
- Stay up to date with current fashion trends and industry developments.
- Embrace teamwork, flexibility, and courtesy while executing tasks.
- Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
- Have scheduling flexibility, including nights, weekends and holidays.
- Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.
- Part-Time:
Competitive base pay and bonus programs - Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
- Entertainment, travel, fitness, and mobile technology discounts
- 401(k) plan with company matching donations
- Medical and Prescription coverage
- Full-Time:
Competitive base pay and bonus programs - Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
- Competitive Paid Time Off (PTO) plan, including paid holidays
- 401(k) plan with company matching donations
- Medical, dental, prescription, vision, and life insurance
- Entertainment, travel, fitness, and mobile technology discounts
- See our full list of benefits here
- Note:
availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.
Hourly Range: $17.75 - $22.30. At J.Crew Group (JCG) we aim to pay competitively for our company size and industry. The base salary offered will take into account internal equity and may vary depending on the geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group's competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.
EqualOpportunity
JCG is committed to creating a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, sexual orientation, or any other protected status under applicable law. We warmly welcome applicants from all backgrounds.
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