Business Assistant

JOB SUMMARY:

The employee in this classification is responsible to perform general clerical support duties including the preparation of correspondence, reports, statements and other material. This position is also responsible to operate office equipment, answer telephones, verify records and process forms and documents such as contracts and requisitions and perform general clerical duties according to established procedures.

KEY ACCOUNTABILITIES:

• Prepare and summarize correspondence, reports, statements, forms, presentations, applications and other documents

• Respond to telephone, in person or electronic enquiries and forward to appropriate personnel as required

• Provide general information to staff, clients and the public regarding company, departmental or program rules, regulations and procedures

• Photocopy and collate documents for distribution, mailing and filing

• Sort and file documents according to established filing systems, locate and retrieve documents from files as requested and maintain records of filed and removed materials

• Maintain and prepare reports from manual or electronic files, inventories, mailing lists and databases

• Process incoming and outgoing mail manually or electronically

• Send and receive messages and documents using fax machine or electronic mail

• Assist with administrative procedures such as budget submissions, contract administration, work schedules and/or assembling of statistics, graphs and tables

• Maintain inventory of office supplies, order supplies and arrange for servicing of office equipment as required

• Perform basic accounting tasks such as preparing invoices, simple costing, vouchers, reconciliations and other related files and records

• Sort, process and verify receipts, expenditures, forms, records and other documents

• May organize the flow of work for other office support workers

• Participate in continuous educational and professional development as required

• Other related and assigned duties

KNOWLEDGE/SKILLS/ABILITIES:

• Bachelor’s Degree, Diploma, Certificate or Program in a related field, or equivalent AND/OR;

• Two (2) years of administrative or clerical office experience, or equivalent

• Aptitude for accuracy and detail

• Ability to implement and make sound decisions

• Ability to use standard corporate software applications

• Ability to provide extraordinary customer service for all internal and external customers

• Ability to work independently or as part of a team

• Ability to perform the physical requirements of the position as required