Administrative Coordinator

Division:
Immigration Final date to receive applications:
August 29, 2022,4:00 pm Email resume to:
Nadine Paruch

Schedule:

Full-Time;
Permanent Subject to Funding Salary/Wage: $40,500 Openings: 1

Job Purpose: As an ever-growing and evolving organization, new opportunities for New Dawn as a whole, and for particular divisions within the organization, emerge regularly.

The Administrative Coordinator will be responsible for a wide variety of administrative duties in support of the Cape Breton Island Centre for Immigration.

Candidates will demonstrate exceptional communication skills, handle office duties with care, and efficiently manage the day-to-day administrative operations of the Centre.

The Administrative Coordinator will ensure client inquiries are met in a timely and effective manner. In this integral operational role, you are the first point of contact for CBICI and its clients, partners, and the public. When welcoming clients and visitors into the Centre (via phone, e‑mail, social media, and in‑person) you will demonstrate enthusiasm, empathy, organization, and confidentiality and professional interactions with employees, management, clients and community partners will be required.

Service and excellence are top‑of‑mind for you, and you are always looking for ways to improve how and what we deliver to the community and our guests, clients, tenants, and partners.

Where CBICI and Cape Breton Island aim to settle and orient newcomers (international students and graduates and their families), preference will be given to newcomer applicants.

New Dawn Enterprises is a designated employer under the Atlantic Immigration Program, offering permanent residence support to eligible employees.

Administrative Duties:

• Greet clients to the Centre; help them find who/what they are looking for
• Respond to general inquiries via phone, e‑mail, social media and in person
• Connect clients to other staff/resources as needed
• Respond to calls and voicemails in a timely manner
• General email inbox maintenance
• Complete client intake paperwork
• Draft internal and external correspondence as needed
• Take and distribute meeting minutes
• Schedule internal/external meetings as needed
• Assist with social media content/postings
• Data entry (client information, survey information)
• Other duties as assigned

Core Competencies

• Communication
• Responsibility
• Trustworthiness & Ethics
• Organization
• Teamwork Skills
• Self‑motivated and able to work semi‑independently
• Well‑developed interpersonal and communications (oral and written) skills
• Highly organized, with ability to multitask

Qualifications

• Administrative Diploma and/or administrative office experience
• Experienced with Microsoft Office Suite (Outlook, Word, Excel, Power Point).
• Experienced in the use of office equipment (computer, voice mail, printer/copier)
• Maintains positive working relationships to achieve goals of the organization

Assets

• Experience with newcomers
• Understanding of government forms and processes as they relate to client’s needs

Work Conditions

• Long periods of sitting/concentrating
• Maybe required, from time‑to‑time to assist with event set‑up (moderate lifting/moving)
• Willingness to work evenings and weekends as needed

New Dawn is proud to be an Atlantic Immigration Program (AIP) employer. This means that New Dawn has been approved as an AIP employer and, as such, can endorse the AIP‑PR application of an eligible employee.

Note: employees are responsible for verifying that the employment position/category is eligible under the AIP program, or any other immigration program/stream for which they intend to seek the support/endorsement of New Dawn.

New Dawn Enterprises believes in supporting the well‑being of its employees and, in service of this, has created the following compensation package for permanent, salaried employees of New Dawn Enterprises, in addition to their salaries.

New Dawn offers its employees group benefits provided by Group Health. Fifty percent (50%) of these benefits are paid by the employer, except for Long‑Term Disability benefits which are fully (100%) paid by the employee. The plan also includes a…