Team Lead at Roots

Lead a passionate team at Roots in Etobicoke as a Team Lead, focused on exceptional customer experiences and operational excellence. Drive sales and foster a collaborative environment every shift.

As a Team Lead at Roots, you'll play a pivotal role in bridging the leadership team with sales associates. You'll assist with daily operations, motivate staff to meet goals, and provide essential support in the absence of management. Your leadership will inspire a culture centered on customer satisfaction and brand loyalty.

Key Responsibilities:

• Motivate sales associates to exceed targets

• Oversee daily operations and assignments

• Provide training and onboarding for new associates

• Support management with POS and daily banking

• Ensure a customer-focused environment for shoppers

Requirements:

• Minimum of 1 year retail experience

• Proven leadership skills in a sales environment

• Strong organizational and problem-solving abilities

• Passion for exceptional customer service

• Flexibility for varied shifts including weekends

Shape the Roots experience by guiding your team and maintaining high standards of customer care.
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