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Job Description & How to Apply Below
Banking Advisor – Etobicoke/North York – Bilingual (Mandarin, Cantonese, Arabic, Turkish, Spanish or Italian)
We are hiring multiple candidates for this position across branch locations within the Greater Toronto Area. Full-time, 37.5 hours per week.
What is the opportunity?
This unique position calls on your client‑focused sales expertise and natural problem‑solving skills to maximize each client interaction. You will help clients with their everyday banking, credit, and investment needs, demonstrating how to use digital banking, onboarding new clients, and referring complex opportunities to specialists to create meaningful and memorable client experiences that drive satisfaction and loyalty.
What will you do?
Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, and identifying sales and referral opportunities.
Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business.
Respond to client‑initiated contact, assisting with a full range of financial transactions.
Actively listen and engage clients in conversation to further understand their individual needs.
Proactively take ownership of resolving and preventing client banking problems.
Cultivate and maintain relationships with partners to make the most of business opportunities and referrals.
Be fluent in Mandarin, Cantonese, Arabic, Turkish, Spanish, or Italian.
What do you need to succeed?
Must‑Have
Mutual Funds accreditation (Investment Funds in Canada or the Canadian Securities Course) or willingness to obtain it within your training period.
Demonstrated passion for putting clients first and success in a hands‑on, target‑driven sales environment.
Problem‑solving and people skills, with the ability to build strong relationships and proactively connect with clients.
Flexibility, eagerness to learn, strong personal ethics, and a hunger for success.
Digital literacy across a broad range of devices (smartphones, tablets, laptops, etc.).
Availability to work all open business hours.
Nice‑to‑Have
Track record in building rapport and maintaining client relationships within the financial or service industry.
What’s in it for you?
A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits.
Continued opportunities for career advancement.
World‑class sales training, coaching, and development opportunities.
Support from a dynamic, collaborative, progressive, and high‑performing team, as well as world‑class tools and training.
Opportunity to achieve great success and grow your career with RBC.
Job Skills
Advice Based Solutions
Client Centricity
Client Discovery
Communication
Critical Thinking
Curious Mindset
Data Analysis
Digital Literacy
Additional Job Details
Address: 1104 Albion Rd, Toronto
City: Toronto
Country: Canada
Work hours/week: 37.5
Employment Type:
Full time
Platform: PERSONAL & COMMERCIAL BANKING
Job Type: Regular – Trainee (Trainee)
Pay Type:
Salaried
Posted Date:
Final date to receive applications:
EEO Statement: We believe in an inclusive workplace and are an equal opportunity employer.
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