Customer Service Specialist

Benefits

• Health insurance

• Medical Insurance

• Paid Holidays

Pay Range: $18 To $22 per hour

This position is on-site.

• Minimum, one year of customer service experience environment - preferably in the food service sector.

• Offer excellent customer service through verbal and written communication skills in an office environment.

• Excellent People and communication skills

• Remain flexible and adapt to new situations and tasks.

• Experience with Microsoft Office.

• Excellent organization skills, detail-oriented with the ability to multi-task.

• Ability to maintain accurate records and secure confidential information.

• Input, orders, and returns into the ERP system.

• Follows up on customer complaints, back orders, and shipment status, etc.

• Updates and maintains customer database within ERP and other systems as well.

• Assists customers with products and requests.

• Assists sales department with customer support including order entry.

• Maintains confidentiality with customer information.

• Provides support to management as needed.

• Performs other miscellaneous duties as assigned.

• Most importantly, it is your responsibility to create a safe, happy, and enjoyful workplace and of course to get the job done.