Leasing Consultant

Job Title:

Leasing Consultant

Location:

Euclid, OH
Job Type: Full Time, On-site
Compensation and Benefits

$22-$25/hr+commensurate with experience

Health Insurance

PTO and Holiday Pay

Overview:

We are seekingan energetic and results-driven Leasing Consultant to join our leasing team and play a key role in maximizing occupancy and resident satisfaction. This individual willbe responsible for managing the full leasing cycle—from prospecting and touring to lease execution and move-in coordination—whilemaintaininga professional, upbeat, and resident-focused approach.

As a Leasing Consultant, youarethe first impression of our community.

You’llbe responsible for delivering a high-quality leasing experience while helping prospective residents find their next home.

Ideal Candidate Profile:

We’relooking for someone who embodies the spirit of an Ideal Team Player—someone who is:

Humble:

Open to learning and growing while supporting the team

Hungry:

Motivated to meet goals, drive leasing results, and consistently improve performance

Smart:

Emotionally intelligent, people-savvy, and able to connect with a wide range of personalities

You thrive in fast-paced environments, can manage multiple tasks, and know how to sell both a product and an experience.

Key Responsibilities:

Leasing & Sales

Greet, engage, and build rapport with prospective residents during tours and throughout the leasing process

Present available unitsand community amenities in an appealing, persuasive, and informative manner

Effectively communicate the value and benefits of living at Lifestyle Apartments, highlighting features, services, and community lifestyle

Consistently meet or exceed monthly leasing goals, occupancy targets, and follow-up metrics

Accurately prepare, process, and review lease applications and documentation in compliance with Fair Housing regulations and company policies

Followup with prospects via phone, email, and CRM systems to convert leads into leases

Assist with on-site and digital marketing efforts including social media content, outreach to local employers, and community events

Maintainaccurateand up-to-date listings on platforms such asRentCafe, Zillow, , etc.

Track traffic and leasing performance using internal reporting tools

Coordinate move-in logistics, welcome packages, and resident orientations

Customer Service & Retention

Provide exceptional service to current and prospective residents throughtimelycommunication, issue resolution, and friendly interaction

Activelyparticipatein resident retention initiatives including renewal efforts, community events, and follow-up surveys

Assistin coordinating resident satisfaction efforts andaddressservice-related concerns quickly and effectively

Administrative & Operational Support

Maintain daily knowledge of apartment availability, pricing, and lease expirations

Assist with daily property and curb appeal inspections, model upkeep, and cleanliness

Coordinate closely with the Property Manager and maintenance team to ensure vacant units are market-ready

Input all prospect, traffic, and lease data into Yardi or CRM platforms in real-time

Ensure leasing office and tour paths are consistently clean, organized, and welcoming

Requirements & Qualifications:

2+ years of customer service or sales experience (leasing, retail, hospitality, or real estate preferred)

Previous experience in apartment leasing or residential property management strongly preferred

Strong communication, presentation, and negotiation skills

High energy, outgoing personality, and professional appearance

Proficiency with Microsoft Office (Outlook, Excel, Word);
Yardi experience is a plus

Excellent organization and time management skills

Must be available to work weekends and flexible weekday hours as needed

Ability to walk the property, show units (including upper floors), andlift upto 25lbs

High school diploma or equivalent; college coursework in business or real estate is a plus

Base Salary: $22-$25/hr+ Commissions

Quarterly Bonus Pool + Year-End Performance Bonus

Generous Paid Time Off (PTO) & Paid Holidays

Career growth opportunities within a fast-growing property management company

Supportive, collaborative team culture focused on excellence and resident satisfaction