Office Generalist - Academic Unit

Office Generalist – Academic Support Unit 5

Department: CAS Academic Support Unit 5

Classification: Office Specialist 2

Appointment Type and Duration: Regular, Ongoing

Salary: $19.36 - $28.75 per hour

FTE: 1.0

Position Summary: The Office Generalist serves as the main receptionist and administrative support in ASU 5. Responsibilities include front‑office management, supervising student workers, scheduling, inventory tracking, event coordination, communication support, building maintenance coordination, tech support, and other daily operational tasks. The role is the first point of contact for staff, faculty, students, and the public, routing inquiries, disseminating information, and addressing issues in accordance with unit policies and procedures.

Responsibilities:

• Act as the primary receptionist and point of contact.
• Supervise student workers and manage front‑office operations.
• Coordinate deliveries, track inventory, and schedule conference rooms.
• Support event coordination and general communications.
• Coordinate building maintenance, tech support, and other office tasks.
• Apply standard operating procedures and unit policies to direct workflows.
• Escalate matters to the Operations Manager when required.

• Two years of general clerical experience, including typing or word processing.
• Associate’s degree in Office Occupations or Office Technology, or a certificate with one year of clerical experience.
• College courses in Office Occupations or Office Technology may substitute for required experience on a year‑for‑year basis.

• Excellent organizational and time‑management skills.
• Effective communication skills.
• Ability to work effectively with diverse individuals in an inclusive environment.
• Team collaboration and independent work.
• Proficiency with Microsoft Office 365.
• Strong learning ability for new software.
• Understanding and application of policies, procedures, rules, and regulations.
• Problem‑solving and sound judgment.

• Experience in a college or university setting.
• Experience with communications.
• Experience with front‑office operations.
• Experience supervising or functioning as a team lead.

FLSA Exempt: Not exempt.

All offers of employment are contingent upon successful completion of a background check.

This position is represented by the SEIU Local 503, Oregon Public Employees Union.

The University of Oregon offers a benefits package to eligible employees, including health insurance, retirement plans, and paid time off.

The University of Oregon is an equal‑opportunity institution committed to cultural diversity and compliance with the Americans with Disabilities Act. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities.