Associate Director of Enrollment Systems

Associate Director of Enrollment Systems & Strategic Operations

Department:
Lundquist College of Business

Appointment Type:
Regular, Ongoing (FTE 1.0)

Salary: $80,000 - $90,000 per year

Position Summary:

The Associate Director of Enrollment Systems & Strategic Operations (ADESSO) is a senior strategic leader responsible for enrollment systems strategy, governance, and optimization, and for owning Slate CRM for the College. The role drives operational excellence across recruitment, application, decision, and onboarding workflows; provides advanced data analytics, portfolio leadership, and project management; and supports enrollment goals at the institutional level.

• Lead the design, implementation, and governance of enrollment systems and Slate CRM.
• Provide strategic consultation and project management for cross‑functional initiatives.
• Analyze enrollment data, develop dashboards and visualizations, and recommend data‑driven improvements.
• Integrate campus operating systems with enterprise software, ensuring security and control procedures.
• Supervise key administrative staff and coordinate portfolio management efforts.
• Maintain compliance with institutional policies and data governance standards.

• Bachelor’s degree and three years of experience with CRM technology, or equivalent combination of education and professional experience totaling seven years.
• Experience providing strategic consultation, project management, and policy development.
• Advanced expertise in Slate CRM administration, including workflow automation, business rules, complex queries, reporting, and architecture best practices.
• Proficiency in data analytics (SQL, data transformation, dashboard development) and data stewardship.
• Strong knowledge of systems integration and enterprise software security.
• Proven project and portfolio management skills, including planning, risk, and issue management.
• Advanced proficiency with Microsoft Office (Excel pivot tables, lookups, modeling); familiarity with Power BI or Tableau preferred.
• Exceptional problem‑solving, systems‑thinking, and continuous‑improvement mindset.
• Excellent written and verbal communication skills for building relationships across diverse stakeholders.
• High level of integrity, professionalism, and discretion with confidential information.

• Strategic leadership and partnership building.
• Change management and process improvement.
• Stakeholder engagement and cross‑functional collaboration.

• Experience in a graduate or professional school environment.
• Three years of successful CRM configuration and administration in higher education.
• Experience providing consultation or training to a variety of user types.
• Experience with Slate CRM.

The University of Oregon offers a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off.

The University of Oregon is an equal‑opportunity institution committed to cultural diversity and compliance with the Americans with Disabilities Act. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status.