Business Development Director

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WHO WE ARE LOOKING FOR

• Driven by an inner sense of purpose to impact others
• Driven by a collaborative, whatever-it-takes, get-it-done mindset
• Driven by a commitment to excellence in their role
• Are proactive, innovative, and experts in their own unique areas

WHAT SETS US APART

At Caring for Family of Companies, a family-owned and family-focused organization, we're cultivating a team of mission-focused, driven experts who embody our vision and culture of providing the highest caliber support to the numerous Entities, Employees, and Clients that we serve. We are dedicated to creating an invigorating and purpose-filled work culture and valuable careers for every member of our team of leaders.

Company Culture

Join Our Growing Team at Caring for Family of Companies!

At Caring for Family of Companies, we're not just offering a job—we're inviting you to be a part of something special. As we expand, we're looking for compassionate, self-motivated individuals who thrive in a team-oriented environment where respect, collaboration, and support are at the heart of everything we do. Our growth is driven by our commitment to delivering exceptional care as well as expansion to new markets.

We pride ourselves on a culture where everyone has the opportunity to grow and make a real impact. If you're passionate about helping others and ready to contribute to a team that values compassion and ownership, come join us in shaping a brighter future together!

Learn more about how we're raising the bar in new ways in this quick 2-minute video at:

ROLE RESPONSIBILITIES

As a Business Development Director, you're the leader and face of the branch, spearheading sales, business development, and networking efforts. You'll also onboard new Clients, providing outstanding customer service and careful documentation.

COMMUNITY REFERRAL PARTNER ACQUISITION AND ONGOING RELATIONSHIPS

• Lead expansion efforts, with a focus on healthy payor mix and diversification—especially private pay market growth
• Travel regularly for relationship management to build trust with community referral sources and expand the company's reach
• Grow business, focusing on existing market expansion, while developing a robust pipeline of referral partners
• Serve as an ambassador for the company, networking with referral sources to procure new revenue streams, including APD Case Managers, Social Workers, Nursing Facilities, VA Case Managers, Hospital Discharge Planners, Hospice Administrators, Urgent/Emergency Care Physicians, Insurance Brokers, Attorneys, etc.
• Network with community engagement organizations such as Senior Brokers, Rotary, and the Chamber of Commerce
• Document, monitor, analyze, track, update, and report on the generation of new revenue sources using CRM

BUSINESS DEVELOPMENT, CLIENT ACQUISITION, AND ONGOING RELATIONSHIPS

• Create a growth pipeline for the acquisition of new Private Pay, LTCI, and VA Clients
• Carefully track leads, providing documentation in Care Management Platform
• Conduct initial in-home consultations to onboard new Clients
• Secure Client Services Authorizations and track expirations to ensure all billed hours are collectable
• Develop comprehensive Care/Service Plans tailored to each Client's needs, preferences, and scope of services
• Conduct quarterly evaluations of existing Clients on-site
• Manage relationships with Prospect and Current Clients and their families
• Maximize profitability and growth while adhering to applicable laws and regulations
• Perform other duties as assigned

REQUIREMENTS

ROLE QUALIFICATIONS

• Excellent verbal and written skills in English
• Proficiency in Excel, Outlook, PowerPoint, and Word
• Attention to detail and accurate record-keeping
• Thorough knowledge of HIPAA regulations regarding PHI
• Experience handling confidential and sensitive information
• Strong organizational, project management, and documentation skills
• Ability to work independently and take initiative
• Capacity to work effectively in a fast-paced team environment to meet goals and deadlines
• Exceptional time management skills
• Positive attitude and alignment with company goals
• Strong…