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Customer Success Mgr./ CSM

Head of Customer Operations & Retention - SaaS

Job in Eugene, Lane County, Oregon, 97403, USA
Listing for: iHomefinder
Full Time position
Listed on 2026-05-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 100000 - 150000 USD Yearly USD 100000.00 150000.00 YEAR
Job Description & How to Apply Below
iHomefinder is seeking a Director of Customer Operations in Eugene, Oregon. This role involves leading customer-facing functions including Customer Success, Onboarding, and Support, focusing on improving retention and operational efficiency. The ideal candidate will have 5–10+ years in SaaS customer operations or leadership, with strong analytical skills and a proven track record in operational performance. Join iHomefinder to build scalable processes and enhance customer experiences!
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