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Email & Chat Customer Experience Specialist

Job in Eugene, Lane County, Oregon, 97403, USA
Listing for: Mountain Rose Herbs, Inc.
Full Time position
Listed on 2026-08-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 19 - 22 USD Hourly USD 19.00 22.00 HOUR
Job Description & How to Apply Below

Mountain Rose Herbs, Inc. in Eugene, Oregon, is seeking a Customer Experience Representative (CER) for Email & Chat.

This full-time role provides knowledgeable, solution-oriented written support to MRH customers, handling product questions, order processes, and service standards with accuracy and professionalism. Responsibilities include researching and resolving inquiries, documenting interactions, and coordinating with internal departments to ensure timely resolutions.

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