Access Services Assistant

Position Summary

The University of Oregon Libraries seeks a dedicated Library Technician 1 to join the Resource, Access, Discovery, and Delivery (RADD) team. This role supports UO’s educational and research mission by delivering outstanding public service and facilitating access to library resources at the Knight Library. Responsibilities include staffing the public service desk, assisting patrons with account inquiries and material checkout, explaining library policies, maintaining physical resources, processing patron requests, and contributing to service and professional development.

The position requires the use of online library systems, strong customer service, technical, and communication skills, and the ability to work independently and collaboratively in a diverse, dynamic environment. Experience in public service and using the Alma/Primo ILS is preferred.

• 1 year of general office experience, preferably in a library setting; OR
• High school diploma or equivalent; OR
• An equivalent combination of current (within 5 years) library experience, training and/or education in related fields; AND, basic knowledge of standard applications such as office technology and cash transactions, searching and retrieving information, integrated system databases and web‑based applications.

• Excellent customer service.
• Effective communication.
• Basic technical skills.
• Practical judgment.
• Basic problem solving.
• Effective organization and prioritization skills.
• Helpful collaboration.

• Experience providing public service in a busy environment.
• Experience using the Ex Libris Alma/Primo Fulfillment system.

All offers of employment are contingent upon successful completion of a background check.

FLSA exempt.

The University of Oregon offers a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off.

The University of Oregon is an equal‑opportunity institution committed to cultural diversity and compliance with the Americans with Disabilities Act. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please email us or call 541‑346‑5112.

UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy, age, physical or mental disability, genetic information, ancestry, familial status, citizenship, service in the uniformed services, veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities, and employment practices as required by Title IX, other applicable laws, and policies.

Retaliation is prohibited by UO policy.