Commercial Engine Field Service Technician

Position Overview

Commercial Engine Field Service Technician – Eugene, OR. This position performs repairs to marine engines and power generation equipment in the field as customer needs dictate.

Perform repairs to marine engines and power generation equipment in the field as customer needs dictate.

• Maintain a safe working environment and observe all safety procedures, laws, policies, and rules.
• Communicate with internal and external customers in a manner that promotes a positive relationship.
• Work in a manner consistent with Contamination Control Guidelines.
• Work overtime as needed within labor law guidelines.
• Travel required to meet customer service requirements, including overnight stays, overseas and out of territory travel.
• Be on call to respond to customer service needs during the evenings, weekends, and holidays.
• Perform inspection on equipment as needed.
• Attend scheduled technical training, and safety training (in person or online).
• Perform service operations: pre‑delivery setup, installation, and start‑up on all makes and models of Caterpillar engines, generators, and related products.
• Level 1 and Level 2 generator system service.
• Repair, replace or rebuild engines and related systems and components – Cat and non‑Cat products in industrial, marine, and EPG applications.
• Assist electric power field technicians as required.
• Write service reports that accurately document activities.
• Prepare required documentation including work orders, parts lists, and timecards in an accurate and timely manner.
• Solicit information regarding opportunities for engine system sales and service and pass information to engine systems sales staff and engine PSSR in a timely manner.
• Ensure assigned company vehicle maintains a clean professional appearance and is in proper working order.
• Perform work and conduct yourself in a manner consistent with company goals, mission statement, and core values.
• Perform assigned tasks in a timely, accurate, and efficient manner.
• Follow manufacturer and company service guidelines and procedures to ensure quality work and to preserve and document component failure information for accurate failure analysis.
• Other duties as may be assigned by the supervisor.
• Maintain punctual, regular, and predictable attendance.

• Associate’s Degree from a fully accredited college or technical/vocational school in Diesel Technology or a closely related field.
• Minimum of 5 years of directly related experience in power generation or engine service, preferably in a heavy industrial environment; or an equivalent combination of education and work experience.
• Valid Driver's License.

Competitive wages, generous benefits, and promotional opportunities in a family‑owned and operated business. Includes medical, dental, vision, retirement, paid time off, and other standard benefits.

Peterson Power Systems, Inc. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.