Commercial Engine Field Service Technician

Job Description SUMMARY

This position performs repairs to Marine Engines and Engine Power Generation equipment in the field as customer needs dictate.

• Maintain a safe working environment and observe all safety procedures, laws, policies, and rules.
• Communicate with internal and external customers in a manner that promotes a positive relationship.
• Work in a manner consistent with Contamination Control Guidelines.
• Work overtime as needed within labor law guidelines.
• Travel is required to meet customer service requirements including overnight stays, oversea and out of territory travel.
• Be on call to respond to customer service needs during the evenings, weekends, and holidays.
• Perform inspection on equipment as needed.
• Attend scheduled technical training, and safety training. This training may be in person or online (virtual).
• Perform the following service operations with occasional supervision:
• Solicit information regarding opportunities for engine system sales and service and pass information to engine systems sales staff and engine PSSR in a timely manner.
• Ensure assigned company vehicle maintains a clean professional appearance and is in proper working order.
• Perform work and conduct yourself in a matter that is consistent with company goals, mission statement, and core values.
• Perform assigned tasks in a timely, accurate, and efficient manner.
• Follow manufacturer and company service guidelines and procedures to ensure quality work and to preserve and document component failure information for accurate failure analysis.
• Other duties as may be assigned by the supervisor.
• Maintains punctual, regular, and predictable attendance.

Associates Degree from a fully accredited college or technical/vocational school in Diesel Technology or other closely related field; and a minimum of 5 years of directly related experience in power generation or engine service, preferably in a heavy industrial environment; or an equivalent combination of education and work experience. Must possess a valid Driver’s License.

Peterson offers competitive wages, generous benefits, and promotional opportunities at a family-owned and operated business.

Peterson Power Systems, Inc. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.