Branch Manager - Coburg Albertsons

Job Description

Responsible for demonstrating and ensuring all team members provide an excellent customer experience reflective of U.S. Bank culture and core values. The primary duty of this role is to lead and manage branch(es) to ensure that goals are met and that compliance with all banking laws and regulations is maintained. This role will regularly coach, develop, mentor and train team members, exercising discretion with independent judgement in performing necessary duties.

Responsibilities include utilizing effective communication and critical thinking to identify financial resources for customers and to provide direction and recommendations to appropriate products and services. The position involves helping individual and business customers reach their financial goals through collaboration with partners such as wealth, business banking, mortgage, or payment services, and acting as a leader for customer experience, providing motivation and direction for the team, expanding the customer base, and participating in local market/community activities to promote U.S. Bank products and services.

• Adaptive Coaching – Adjusts coaching style and approach based on the individual needs, skills, and motivations of employees, providing real‑time feedback and fostering development.
• Conflict Resolution – Uses rigorous logic, methods, and de‑escalation techniques to solve difficult problems with effective solutions.
• Accountability – Takes ownership of decisions, actions, and outcomes, ensuring responsibilities are met with integrity and reliability.
• Influence – Persuades, inspires, and guides others to support ideas, decisions, or initiatives, fostering collaboration and positive outcomes.
• Critical Thinking – Analyzes information, questions assumptions, and evaluates different perspectives to reach a well‑supported conclusion.
• Priority Setting – Assesses tasks and responsibilities, focusing on the most critical and impactful activities to achieve business objectives.
• Relationship Management – Establishes, maintains, and grows positive and productive connections with others through active listening and effective communication.
• Business Insights – Drives the team with knowledge of services, products, digital tools, and policy to achieve goals and stays informed about industry trends.

• Bachelor’s degree or equivalent work experience.
• One to two years of experience working in a sales, retail management, or banking environment.
• National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z is required; compliance with background and credit checks is mandatory.

• Thorough product/service knowledge and regulatory, policy and compliance expertise.
• Strong understanding of retail product philosophy, policies, procedures, documentation and systems.
• Knowledge of teller and platform functions, including transaction processing, cash balancing, account opening, and sales techniques.
• Effective analytical skills to evaluate credit requests, prepare budgets and identify marketplace trends.
• Demonstrated success in a retail sales environment and strong interpersonal, leadership, relationship management, time‑management and sales abilities.
• Problem‑solving skills with minimal guidance and experience in rewarding and recognizing employees, development, and change management.

This role requires working from a U.S. Bank location five (5) days per week.

• Healthcare (medical, dental, vision)
• Basic and optional term life insurance
• Short‑term and long‑term disability; pregnancy disability and parental leave
• 401(k) and employer‑funded retirement plan
• Paid vacation (2–5 weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E‑Verify is used in all U.S. Bank facilities.