Records Specialist

Classification:
Records Specialist A

Salary Range: $25.84 - $32.98 hourly / $53,747.20 - $68,598.40 annually

Department/Division:
Police Department / Police Operations Support

Union Representation:
Eugene Police Employees’ Association (EPEA)

Work Location:

Eugene Police Headquarters, 300 Country Club Rd. Eugene, OR 97401

Work Schedule:

Applicants must be available to work various shifts including day, swing, graveyard hours, holidays, weekends, and mandatory overtime.

The City of Eugene offers robust and competitive benefits.

Bilingual Pay Benefit:
Up to an additional 5% of base salary for bilingual competency.

• Functions as initial contact for persons requesting information; assists citizens with complaints, collects fees, releases impounded vehicles, registers sex offenders, and provides general public information; deals with diverse situations and sometimes difficult public contacts.
• Distributes police reports to courts, public, governmental agencies and other authorized individuals, following department policy, state and federal laws.
• Processes criminal warrants through the automated criminal justice records system; confirms warrants, ensures criminal warrants are returned to the appropriate court; extracts a variety of criminal and non-criminal data from national computer records systems; maintains data.
• Maintains automated checking and tracking systems on various public safety issues including stolen vehicles, missing persons, and juvenile runaways.
• Performs background and other information checks; checks confidential and sensitive information from manual and/or computerized sources; screens reports for release in accordance with Oregon Public Records law.
• Receives, distributes, and/or transmits teletype, computer messages, and a variety of criminal and law enforcement activity reports from/to the department and local, State, and/or nationwide criminal justice agencies.
• Supports and respects diversity in the workplace. Demonstrates regular, reliable and punctual attendance.
• Performs other related duties as required.

Experience:

One full-time year (2080 hours) of general office work experience.

Preferred:
Experience in public safety, judicial or other governmental operations.

Education:

High school diploma or equivalent.

Must pass a police background investigation.

Automatic disqualifiers include felony convictions and class 'A' misdemeanors within the last 24 months.

Ability to obtain within 90 days of hire.

Knowledge

• Record-keeping processes and procedures.
• Business English, including grammar, spelling and punctuation.
• Basic mathematics.
• Applicable department policies and procedures;
  City ordinances; state, and federal laws; jail and court procedures.
• Local social service providers.

Abilities

• Must be available to work various shifts which include day, swing, graveyard hours, holidays, weekends, and mandatory overtime.
• Effectively and tactfully communicate with diverse range of citizens and colleagues in high-pressure situations.
• Maintain flexibility and adapt to diverse environments and dynamic office demands.
• Exercise sensitivity, adaptability, and awareness to people of diverse cultural backgrounds, languages, and needs.
• Accurately execute extensive data entry, record-keeping processes and procedures, and basic mathematics.
• Read, understand, and interpret policies, procedures, and codes; decipher numeric codes; and retrieve appropriate index material and classifications.
• Work with a high degree of accuracy and attention to detail and retain detailed information.
• Lift, or access boxes of records as required.
• Operate standard office equipment.
• Learn the use of various automated criminal justice systems such as LEDS, NCIC, Central Square Records Management System (RMS), and other computerized systems.
• Learn applicable department policies and procedures, City ordinances, State and Federal laws, jail and court procedures.
• Adhere to regulatory Federal, State, and local laws pertaining to the confidentiality of criminal justice records.

The City of Eugene is committed to a respectful work environment. We value the cultural, educational, and life experiences of each employee. As part of our commitment to diversity, equity, and inclusion we welcome, respect, and create a sense of belonging for a wide range of identities and experiences in our workforce. Women, people with disabilities, and persons of color are strongly encouraged to apply.

The City of Eugene complies with the Americans with Disabilities Act of 1990. Any applicant with a qualified disability may request accommodation by contacting an employment coordinator at .

The City of Eugene complies with the Immigration Reform and Control Act of 1986. All eligible candidates who accept employment with the City will be requested to provide documentation to prove their eligibility for employment in the United States.