Development and Permitting Liaison

Job Summary

Final date to receive applications:
Wednesday, July 15, 2026, at 5 p.m. P.T.

Building & Permit Services (BPS) is seeking a skilled and collaborative Development and Permitting Liaison to help advance the City’s goals for housing, economic development, and improved customer service within the development review process. Housing and economic development are top priorities for the City of Eugene and BPS is a key partner in creating economic prosperity, growth, affordability, and diverse housing options for our community.

An ideal candidate will build strong, cooperative relationships, improve processes, and support clearer, more predictable permitting pathways for businesses, developers, and community members. This role helps ensure that permitting systems effectively support community priorities, including housing production, business success, and equitable access, while fostering collaboration, creativity, and continuous improvement.

• Identify perceived barriers, inefficiencies, and inequities in permitting workflows and recommend improvements that support housing production, business development, and customer experience.
• Propose policy, process, and service enhancements to make permitting more accessible, predictable, and customer-friendly.
• Advance strategies that improve and expand support for small businesses and entrepreneurs from marginalized communities.
• Promote process alignment and transparency across City divisions.

• Communicate permitting requirements, regulatory changes, timelines, and updates to the development community in a timely, clear, and relatable way using multiple communication channels.
• Develop and implement communication and engagement strategies in partnership with the PDD Communication Manager and BPS leadership.
• Deliver accessible, audience-specific education materials, workshops, and content that engages, informs, and builds understanding of the permitting processes and relevant City code.
• Support community engagement and outreach efforts related to housing, economic development, downtown revitalization, and other priority City initiatives.
• Develop and actively maintain open lines of communication about development and permitting issues with teams across the Department and organization.

• Build public trust and confidence by using clear, transparent data and strong data visualization skills.
• Collect and analyze data related to permitting activity and economic development outcomes to highlight trends, timelines, and system performance.
• Translate complex data and topics into accessible visuals such as video, data visualizations, presentations, and other media to communicate program outcomes and emerging issues.
• Produce and maintain user-friendly internal and public-facing data summaries and visualizations that improve transparency on workloads, trends, and timelines.
• Provide timely data insights to support process improvements and strategic planning.

• Build and strengthen partnerships with industry professionals, community partners and agencies, and other jurisdictions.
• Foster collaborative working relationships across City teams to ensure aligned messaging, coordinated and streamlined processes, and shared problem solving.
• Represent the City in stakeholder forums, business outreach events, and development-related initiatives to communicate priorities and share information.
• Work closely with the City’s Economic Prosperity Team to support business growth and address emerging issues.
• Engage proactively with developers, business owners, and community members to understand challenges, remove barriers, and support project success.

• Two years of related professional experience including land use, building permits, community engagement, project management, program administration, and marketing/communications—preferably in the public sector.
• Equivalent to a bachelor's degree in a relevant field with major coursework in business, public administration, public policy management, community development, communications, or related fields.
• Mu…