Surgery Scheduler

Overview

Surgery Scheduler (Healthcare)

Manage Slocum surgery block/open time for Sacred Heart, McKenzie Willamette, Slocum ASC, and Day Surgery lity to manage multiple telephone lines in a call center setting scheduling new surgery appointments. Maintain knowledge of how to understand and fill Slocum surgery block/open time for Sacred Heart, McKenzie Willamette, Slocum ASC, and Day Surgery at Riverbend.

• Enter all information into the computer while on the telephone or face to face with a patient.
• Run reports to create Excel spreadsheets and communicate with component reps about upcoming surgeries.
• Communicate effectively and clearly with patients and co-workers.
• PA for surgery authorization.
• Schedule pre-op visits.
• Schedule anesthesia visits as indicated by facility.
• Schedule Total Joint class for Lower extremity Total Joint patients.
• Send PCP/Sub-specialty medical clearance requests as indicated by surgeon.
• Maintain cheat sheets for providers in your assigned area.
• Monitor and respond to Hospital Data Exchange emails.
• Notify Scheduling Leads and Physician Assistant Supervisor when providers are scheduling surgery off template.
• Release unused Slocum block time within the facility guidelines.
• Provide additional patient education regarding surgery and diagnostic procedures.
• Meet monthly with the Surgery Scheduling Team.
• Use Surgery checklist for every patient scheduled.
• Complete Surgery checklist in its entirety within 24 hours of scheduling the surgery.
• Other duties as assigned.

• Ability to manage multiple telephone lines in a call center setting scheduling new surgery appointments.
• Experience entering information into a computer while communicating with patients (in person or by telephone).
• Ability to run reports and create Excel spreadsheets and communicate with stakeholders about upcoming surgeries.
• Effective communication skills with patients and co-workers.