Medical Office Support, Pearl Street Medical Clinic

Medical Office Support

Pearl Street Medical Clinic
, of Praxis Health is seeking an experienced Medical Office Support professional with outstanding customer service skills. We are looking for a candidate with a collaborative, team spirit and a willingness to support the needs of our patients as well as the goals of the job and the team.

Schedule: Part-time position: one 10‑hour shift on Mondays and two 8‑hour shifts on other days. Candidates must be flexible and available to cover additional shifts as needed.

In this role, you will greet, screen, schedule patients, input correct patient information, perform clerical duties related to clinical service and other medical receptionist duties as necessary.

• Must have an aptitude to learn and a passion to serve others.
• Must be someone who thrives in a busy, fast‑paced environment.
• Must have exceptional customer service skills, be highly organized, and detail oriented.

Essential Job Functions

• Greets, screens, and schedules patients.
• Inputs information into electronic health records and other support services platforms.
• Performs clerical duties related to clinical service.
• Prepares and processes correspondence and answers routine medical administrative inquiries.
• Performs high volumes of reception duties, including answering and screening telephone communication, relaying messages, questions, and other relevant information between patients and their clinical team.
• Obtains, verifies, and updates patient information and provides support services to patients and medical staff.
• Assists in medical record maintenance, including retrieving and sending reports to offices and individuals as requested and required by state and federal laws.
• Ensures scheduling accuracy for the best use of provider and patient time.
• Contributes to internal communication via multiple software programs.
• Maintains files and assists in establishing office systems.
• Assists in the care and maintenance of office equipment.
• Performs medical receptionist duties as necessary.

Benefits

• Medical, Dental and Vision with In‑Network & Custom Network discounts
• 401(k) with discretionary employer match
• Paid Time Off
• Free clinical diagnostic laboratory testing performed in‑house

General Physical Requirements

Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands for deliveries, or sitting for extended periods of time. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Stress can be triggered by multiple staff demands and deadlines.

Work is performed in an office environment and involves frequent contact with staff and patients.

Minimum Qualifications

• High school diploma or general education degree (GED)
• Minimum 1 year (preferred 2+ years) of medical front office experience in a high‑volume setting.
• Strong understanding of medical terminology and insurance processes.
• Excellent customer service, communication, and multitasking skills.
• Proficiency with electronic health record (EHR) systems.
• High attention to detail and ability to maintain patient confidentiality.
• Reliable, punctual, and able to work effectively both independently and as part of a team.

Praxis Health is an equal opportunity employer that does not discriminate on the basis of any protected group status under any applicable law. Candidates may voluntarily provide self‑identification information as part of the application, but this information will not be used in the hiring decision.