PRN Medical Office Support, Pearl Street Medical Clinic

Position Overview

Pearl Street Medical Clinic, of Praxis Health is seeking an experienced Medical Office Support professional with outstanding customer service skills for a full‑time position. The candidate should have a collaborative team spirit and a willingness to support both patient needs and team goals.

• Greet, screen, and schedule patients.
• Input correct patient information into electronic health records and other support platforms.
• Perform clerical duties related to clinical service.
• Prepare and process correspondence and answer routine medical administrative inquiries.
• Handle high volumes of reception duties, including answering and screening telephone communication, relaying messages, and coordinating between patients and clinical staff.
• Obtain, verify, and update patient information, providing support services to patients and medical staff.
• Assist in medical record maintenance, including retrieving and sending documents per state and federal regulations.
• Ensure scheduling accuracy for optimal provider and patient time.
• Contribute to internal communication via multiple software programs.
• Maintain files and assist in establishing office systems.
• Assist in the care and maintenance of office equipment.
• Perform additional medical receptionist duties as necessary.

PRN;
Mondays & Fridays

• Medical, Dental, and Vision coverage with in‑network and custom network discounts.
• 401(k) with discretionary employer match.
• Paid Time Off.
• Free in‑house clinical diagnostic laboratory testing.

• High school diploma or GED.
• Minimum one year (preferred two or more years) of medical front‑office experience in a high‑volume setting.
• Strong understanding of medical terminology and insurance processes.
• Excellent customer service, communication, and multitasking skills.
• Proficiency with electronic health record (EHR) systems.
• High attention to detail and ability to maintain patient confidentiality.
• Reliable, punctual, and able to work independently or as part of a team.

• Manual dexterity for office machine operation, including computer and calculator; flexibility to stoop, bend, and handle files and supplies.
• Capacity to regularly lift and/or move up to 10 pounds, frequently 25 pounds, and occasionally 50 pounds.
• Ability to manage stress from multiple staff demands and deadlines.
• Work performed in an office environment with frequent contact with staff and patients.

Praxis Health is a family of medical groups providing high‑quality healthcare throughout Oregon. Our community‑based clinics focus on care, advocacy, and a collaborative culture for providers and staff.