Medical Office Support, Pearl Street Medical Clinic

Medical Office Support, Pearl Street Medical Clinic

Pearl Street Medical Clinic of Praxis Health is seeking an experienced Medical Office Support professional with outstanding customer service skills. This part‑time role involves one 10‑hour shift on Mondays and two 8‑hour shifts on other days. Candidates must be flexible to cover additional shifts as needed.

In this position you will greet, screen, schedule patients, input correct patient information, perform clerical duties related to clinical service, and carry out other medical receptionist tasks as necessary.

• Greets, screens, and schedules patients.
• Inputs information into electronic health records and other support services platforms.
• Performs clerical duties related to clinical service.
• Prepares and processes correspondence.
• Answers routine medical administrative inquiries.
• Performs high volumes of reception duties including answering and screening telephone communication, relaying messages, questions, and other relevant information between patients and their clinical team.
• Obtains, verifies, and updates patient information and provides support services to patients and medical staff.
• Assists in medical record maintenance including retrieving and sending records to offices and individuals as requested and required by state and federal laws.
• Ensures scheduling accuracy for the benefit of provider and patient time.
• Contributes to internal communication via multiple software programs.
• Maintains files and assists in establishing office systems.
• Assists in the care and maintenance of office equipment.
• Performs medical receptionist duties as necessary.

• High school diploma or general education degree (GED).
• Minimum 1 year (preferred 2+ years) of medical front office experience in a high‑volume setting.
• Strong understanding of medical terminology and insurance processes.
• Excellent customer service, communication, and multitasking skills.
• Proficiency with electronic health record (EHR) systems.
• High attention to detail and ability to maintain patient confidentiality.
• Reliable, punctual, and able to work effectively both independently and as part of a team.

• Medical, Dental, Vision with In‑Network & Custom Network discounts.
• 401(k) with discretionary employer match.
• Paid Time Off.
• Free clinical diagnostic laboratory testing performed in‑house.

Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands for deliveries, or sitting for extended periods of time.

Regularly lift and/or move up to 10 pounds, frequently up to 25 pounds and occasionally up to 50 pounds.

Stress can be triggered by multiple staff demands and deadlines.

Work is performed in an office environment involving frequent contact with staff and patients.

As set forth in Praxis Health’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.