HR Manager

Job Title:

Human Resources Manager Classification:
Full-Time, Exempt

Reports to:

Chief People Officer Job Grade: 10

APPLICATION INSTRUCTIONS:
To be considered for the position, applicants must apply on our web-based applicant portal and include a cover letter, resume and contact information for three references.

Our Culture Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world.

We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

Position Summary This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through Youth Development, Healthy Living and Social Responsibility. In close partnership with the Chief People Officer, the HR Manager serves as the operational leader of the Human Resources function, responsible for execution, compliance, employee lifecycle management, workforce analytics, payroll administration, leave administration, employee development systems, and continuous improvement of HR operations.

The HR Manager is a trusted advisor and operational partner to the Chief People Officer who helps translate strategic people initiatives into effective systems, processes, and employee experiences.

Essential Functions HR Operations Leadership Oversees day-to-day HR operations and serves as primary HR contact for employees and supervisors

Ensures HR systems, processes, policies, and procedures are effective, compliant, and scalable

Develops and continuously improves HR workflows and Standard Operating Procedures Payroll, Metrics & HRIS Administration Serves as internal payroll administrator, auditing payroll processes and payroll reporting

Maintains HRIS configuration, reporting, workflows, and data integrity

Produces workforce metrics, dashboards, and KPI reporting for the Chief People Officer Analyzes turnover, retention, vacancy rates, recruitment effectiveness, onboarding effectiveness, overtime trends, workers compensation trends, leave utilization, and staffing metrics

Develops executive-level reports and recommendations

Talent Acquisition & Onboarding Leads recruitment systems and hiring process improvements

Develops structured hiring tools and supervisor training

Builds and manages a comprehensive onboarding program

Learning & Development In close collaboration with the Chief People Officer, assists in designing an organization-wide learning and development strategy

Manages and coordinates leadership development, compliance training, supervisory training, and professional development programs

Maintains learning pathways for frontline staff, supervisors, managers, and directors

Employee Relations Conducts investigations in close collaboration with the Chief People Officer and other senior leaders

Supports performance management processes

Provides coaching to supervisors

Assists with corrective action documentation and employee relations matters.

Leave, Workers' Compensation & Unemployment Independently administers FMLA/OFLA/PFML cases

Provides ADA interactive process support

Processes Workers' Compensation and unemployment claims/hearings

Benefits Administration Serves as primary internal administrator for benefit programs

Coordinates open enrollment and vendor relationships

Minimum Qualifications Bachelor's degree in Human Resources, Business Administration, Organizational Development, Psychology, or related field; or 4 years of coursework, trainings, certifications, workshops or other relevant educational pursuits

At least 4-½ years of progressively responsible Human Resources experience

Previous experience administering payroll, employee relations, leave management, workers' compensation, and recruitment functions

Advanced proficiency with HRIS systems and Microsoft Excel Experience developing reports, metrics, and workforce analyses

Preferred Qualifications 7 or more years of HR experience.

SHRM-CP, SHRM-SCP, PHR, or SPHR certification.

Experience supporting organizations with 200+ employees.

Experience designing onboarding, training, or leadership development programs.

Experience in nonprofit, YMCA, recreation, education, healthcare, or multi-site organizations.

Professional Competencies Strategic thinking and continuous improvement mindset.

Strong business acumen and organizational judgment.

Ability to analyze complex workforce issues and develop practical solutions.

Strong coaching and consulting skills.

Excellent project management capabilities.

High emotional intelligence and discretion.

Ability to balance employee advocacy with organizational stewardship.

Strong attention to…