System Administrator

General Summary

Under the direction of the IT Manager and the guidance of the Senior Systems Engineer, the Systems Administrator supports and maintains Lane Transit District's enterprise systems infrastructure. This role focuses on operational reliability; administering server platforms, virtualization environments, storage systems, backup and recovery solutions, and core enterprise services to ensure stable, secure, and efficient system operations in support of 24x7 operations.

The Systems Administrator serves as the primary operational resource with a high degree of hands‑on responsibility for monitoring, troubleshooting, and maintaining systems, executing approved changes, and supporting system lifecycle activities. Work is performed in alignment with architecture, standards, and strategies established by senior IT staff and IT leadership., while this role emphasizes consistent operations, documentation, and continuous improvement. Collaboration with senior staff, other IT teams, and vendors is a core aspect of the position.

This is a union‑represented position under the Collective Bargaining Agreement (CBA) between the Amalgamated Transit Union (ATU) and the Lane Transit District (LTD).

• Monitor enterprise systems including servers, virtualization platforms, storage, backups, and core services. Respond to alerts and take corrective action to maintain system availability and performance.
• Perform routine system administration tasks including patching, updates, maintenance, and verification of system health.
• Investigate, diagnose, and resolve system issues affecting infrastructure, applications, or users. Triage highly complex or non-standard issues to the Senior Systems Engineer or vendors with clear documentation.
• Serve as escalation resource for system related incidents, working with IT teams and vendors to drive issues to resolution.
• Administer virtualization, storage, and backup and recovery platforms, including routine maintenance, capacity monitoring, and operational testing.
• Support and administer core enterprise services including Active Directory, DNS, DHCP, Group Policy and Hybrid services
• Support identity integration and authentication workflows across on‑premises and cloud systems, including Entra .
• Administer and support Microsoft 365 services including Productivity and Collaboration, Identify and Access Management, Security and Compliance, Infrastructure and Management, and Backup and Data Protection
• Develop and maintain Power Shell scripts to support system administration tasks, automation, reporting, and operational consistency.
• Maintain, test, and execute backup and recovery processes, and support disaster recovery readiness and exercises.
• Execute approved system changes and configurations following established designs, standards, and change management procedures.
• Participate in system builds, upgrades, migrations, and IT lifecycle tasks
• Coordinate with vendors and track support cases through resolution
• Create and maintain accurate system documentation including configurations, procedures, inventories, and operational runbooks.
• Participate in IT change management processes by preparing change documentation and supporting implementation readiness and back out planning.
• Assist with compliance and security efforts by performing routine checks and implementing remediation actions as directed.
• Analyze system performance trends and recommend operational improvements.
• Administer and support enterprise printing services, including print servers, driver management, queue configuration, and operational troubleshooting.
• Provide Tier 2 operational support for enterprise conference room systems, including Microsoft Teams Rooms and associated hardware systems;…