Employment Specialist ; BES– Eugene – Spanish Bilingual

Employment Specialist 2 (BES2) - Permanent Opportunity in Eugene - Spanish Bilingual Required

Location:

Eugene | OED | Work Source Lane

Time type:
Full time

This position is bilingual required in English/Spanish. You must be fluent (read, speak, and write) in English and Spanish to meet the special qualifications of this position.

At the Oregon Employment Department, we actively support a workforce that is representative of the people we serve including people from various races, genders, abilities, cultures, language skills, geographic locations, and justice system involvement. We value your life experiences and encourage everyone to apply with your transferable skills and qualifications from your work, school, and volunteer experiences. Please let us know if you need a reasonable accommodation.

• Meet with individual Oregonians to help and assess job seeker's transferable skills, interests and employment goals.
• Provide services and referrals which may include access to STEP support, work experience opportunities, High School/GED support and services, training, community resources, supportive service agencies and other programs.
• Identify barriers to successful job search and explore possible solutions to remove the barriers.
• Work with program data systems to track activities, attendance, and progress.

• Two years providing customer service, which included requesting and reviewing information, documentation, and deciding an action based on the information.
• Examples of qualifying experience: eligibility interviewer, application examiner, unemployment insurance, examination proctor, information clerk, insurance aide, public counter intake person, employment and claims aide, employment services, job placement, recruiter, vocational guidance, or retail industry if it involved the above stated experience.
• Two years of education or experience. 45-quarter (30-semester) college-level credits in Human Resources, Vocational or Career Counseling, Social Services, Psychology, Education, Business or Public Administration, Communication or related field substitute for one year of experience.
• Must be fluent in English and Spanish. Demonstrate language competency in Spanish by:
  • Ability to communicate at informal and some formal level
  • Ability to converse with more detail about familiar topics
  • Ability to comment on unfamiliar topics with some difficulty but still be able to express the main idea
  • Ability to form long sentences with sufficient vocabulary but tending to maintain native language syntax
  • Intelligible pronunciation that does not interfere with understanding
  • Ability to sustain a fluent conversation

• Commitment to valuing diversity and promoting inclusion.
• Multi-tasking:
  Ability to attend to multiple tasks simultaneously and enthusiastically, deliver high quality work on time and remain productive and calm in pressured environments.
• Customer Focus:
  Ability to professionally interact with a high volume of diverse customers while providing service that exceeds the customers’ expectations.
• Resilience:
  Ability to be comfortable with changing or noisy environments. An ability to remain professional, calm and adaptive communication style with diverse customer needs or customers that are frustrated, upset or critical.
• Working with Information:
  Ability to efficiently and effectively use data, critical thinking, and analytical reasoning to gather information and apply laws, rules and policies to solve problems and make decisions. Ability to comply with requirements regarding sensitive and confidential data.

• A workplace that balances productivity with enjoyment and encourages learning and mentoring.
• Rewarding work in a dynamic and creative environment with colleagues who are passionate about public service.
• Work/life balance, 11 paid holidays a year, and a competitive benefits package.
• Public Service Loan Forgiveness opportunity.
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