Director of OSP Operations - North District

Overview

Join one of Oregon’s top fiber internet providers! Douglas Fast Net (DFN) delivers high-speed fiber internet to homes and businesses across Lane, Douglas, and Coos counties. We’re looking for an experienced, motivated Director of OSP Operations for our North District covering territory in and around Lane County to keep our operations running smoothly.

This position is ideal for someone with at least 8 years of progressive experience in telecommunications construction and operations, with a strong focus on fiber networks. This is a full-time position working 40+ hours per week dependent on business needs with the ability to respond to outages and emergencies as needed. Candidates should live or be willing to relocate to within 30-minute driving distance of our Creswell shop location for the purposes of responding to emergencies.

• 200% 401(k) match (up to 9%)
• 100% employer-paid medical, dental, and vision for employees, with affordable dependent coverage
• Free 1 Gig high-speed fiber internet (if you live in our service area)
• Generous PTO + 10 paid holidays, including two days off for your birthday
• A community-focused company where your work truly makes an impact

Directs all plant operations, including managing the construction, replacement, removal and maintenance of aerial and buried fiber optic cable in the assigned district. This role provides full operational ownership of fiber network deployment and performance across the district from both internal field teams and contracted crews. The Director ensures projects are delivered safely, on time, within budget, and in alignment with company & industry standards, while maintaining strong relationships with municipalities, utilities, vendors, and internal stakeholders.

We expect every DFN team member to embody the following values:

• Customer First:
  Every action we take is grounded in meeting customer needs.
• 100% Local:
  We live here, work here, and care deeply about the people and communities we serve.
• Enhancing Lives:
  We recognize that we are enabling life’s most important connections, work, education, health, and family.
• The Best:
  We push for excellence in service, reliability, and value, every time.

• Commitment:
  You bring energy, loyalty, and perseverance to every interaction.
• Leadership:
  You communicate clearly and motivate others by example.
• Pride:
  You take pride in delivering service that goes above expectations.
• Tenacity:
  You don’t stop until the customer is taken care of, completely.

• Provide strategic and day-to-day leadership for all OSP activities within the assigned district, including construction, maintenance, and restoration.
• Own operational performance for the territory, including schedule adherence, cost control, quality, safety, and customer impact.
• Translate company-wide goals into executable district-level plans and priorities.
• Directly manage district-level OSP managers, supervisors, and internal field staff.
• Oversee performance of subcontractors and vendors, including selection, onboarding, compliance, and ongoing performance management.
• Ensure all crews—internal and contracted—adhere to company standards, safety requirements, and regulatory obligations.
• Oversee fiber network builds, expansions, upgrades, and repairs within the district.
• Partner with Project Management, Engineering, Permitting, and Network teams to ensure seamless execution from design through closeout.
• Monitor progress against schedules and budgets; proactively address risks, delays, and cost overruns.
• Champion a strong safety culture and ensure compliance with OSHA, local, state, and federal regulations.
• Enforce quality control standards for fiber construction, splicing, testing, and documentation.
• Conduct and support audits, inspections, and corrective action plans as needed.
• Manage district OSP budgets, forecasts, and cost controls.
• Track and analyze KPIs such as productivity, rework, outages, safety incidents, and contractor performance.
• Identify opportunities to improve efficiency, reduce costs, and increase build velocity without compromising quality.
• Serve as the primary OSP…