Airport Business & Communication Manager

Airport Business and Communications Manager

The Airport Business and Communications Manager is responsible for managing Eugene Airport’s non‑aeronautical business activities, external relations, and communication support functions. This position focuses on General Aviation (GA) relations, marketing coordination, social media oversight, public information support, and commercial program coordination. The role serves as a key liaison between the airport, its tenants, users, media, and the broader community, ensuring consistent messaging, strong stakeholder relationships, and compliance with federal, state, and local requirements.

Classification: Senior Management Analyst

Salary Range: $44.83 - $60.52 per hour; $93,246.40 - $ per year. The City of Eugene determines starting pay within the range based on relevant education and experience as provided by the applicant in their application materials. This process is consistent with the Oregon Equal Pay Act (OEPA).

Department/Division: Public Works Eugene Airport

Benefits: The City of Eugene offers robust and competitive benefits. For more info, click the Benefits Tab, or visit the summary page and benefits package page.

Working at the City of Eugene: The City of Eugene is located in the Willamette Valley, which offers a wide range of recreational activities to residents and visitors. Home to the University of Oregon, Eugene is a progressive community with engaged residents, a vibrant arts community and is known as Track Town USA; hosting national and international track and field events.

Eugene offers many of the amenities of a larger city while retaining the feel and characteristics of a smaller city including a strong sense of community and a short commute to work with little traffic congestion.

Background Check: Must pass a TSA fingerprint‑based Criminal Background check.

Business & Commercial Program Support

• Support oversight of airport concessions, commercial services, and non‑aeronautical revenue programs.
• Assist with coordination of tenant communications related to construction, operational changes, and policy updates.
• Help prepare reports, presentations, and briefing materials for senior leadership, boards, and external stakeholders.
• Ensure compliance with FAA grant assurances, lease requirements, and applicable regulations related to property and revenue activities.

General Aviation Relations

• Serve as the primary point of contact for General Aviation tenants and users, including hangar tenants, FBOs, flight schools, and transient GA operators.
• Coordinate with airport operations, engineering, and maintenance staff to address GA‑related concerns, access issues, construction impacts, and operational changes.
• Support lease administration and tenant communications related to hangars, tie‑downs, and GA facilities, ensuring alignment with FAA grant assurances and airport policies.
• Facilitate regular communication with GA stakeholders through meetings, briefings, and written updates.
• Assist with GA‑focused events, outreach activities, and community engagement initiatives.

Marketing & Communications Coordination

• Coordinate airport marketing efforts across departments to ensure consistent branding, messaging, and public‑facing materials.
• Serve as the airport liaison to external marketing consultants, advertising vendors, and city communications staff as assigned.
• Assist in the development and implementation of marketing campaigns promoting air service, concessions, parking, and airport services.
• Support content development for print, digital, and on‑airport promotional materials.

Social Media and Web Site Management

• Manage and maintain the airport’s social media presence in coordination with City of Eugene communication policies.
• Develop, schedule, and publish social media content highlighting airport operations, tenant activity, travel information, community partnerships, and special events.
• Monitor social media channels for customer inquiries or issues and coordinate responses with appropriate airport staff.
• Track engagement metrics and provide periodic performance summaries to leadership.
• Oversee EUG web site content and updates.

Public Information Officer…