Senior Director of Transit Operations and Public Safety

General Summary

Under general direction, individuals assigned to this position are responsible for efficient daily transit operations, including operators, buses and dispatch functions, through the supervision of administrators, field and system supervisors, administrative and clerical assistants, and bus operators. Responsibilities include long‑range planning and goal setting within the department, implementation of department strategies, recommending and implementing District policy and related duties that may be assigned.

This position is also responsible for the management of Public Safety, operations training, administration of the labor agreement and employee relations. This position also oversees bargaining responsibilities over the three bargaining groups and may include other bargaining groups within the District.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job‑related tasks other than those specifically presented in this description.

• Develop departmental budget.
• Manage departmental expenditures and ensure compliance with budgetary definitions.
• Develop departmental goals.
• Administer District policies and procedures, especially those related to the department’s functions.
• Serve as external liaison with other agencies.
• Establish mission‑related priorities.
• Ensure continuous attention to workplace safety.
• Ensure cost‑effectiveness in departmental operations.
• Recommend hiring, promotion and salary adjustments of departmental staff.
• Direct the continuous training and education of departmental staff.
• Provide departmental leadership and coaching for staff.
• Plan or implement energy‑saving changes to transportation services, such as reducing routes, optimizing capacities, employing alternate modes of transportation, or minimizing idling.
• Monitor operations to ensure staff members comply with administrative policies and procedures, safety rules, union contracts, environmental policies and government regulations.
• Promote effective employee relations.
• Participate as a member of the senior management team, contributing to policy‑level discussions, and serve on designated management teams.
• Oversight of the Operations and Public Safety divisions.
• Plan, supervise and evaluate department activities to ensure cost‑effective and reliable system implementation; recommend and implement District policy; and monitor operating statistics.
• Oversee selection, training, discipline and evaluation of department personnel; provide counseling and advice on personnel issues; conduct annual staff evaluations.
• Participate and lead complex investigations and disciplinary related issues.
• Develop and present department budget; monitor expenditures and operating costs throughout the year.
• Represent department in various forums, including the senior management team, and other inter‑departmental meetings.
• Monitor progress and status of key projects assigned to administrative staff and those with operational impact.
• Identify growth and improvement opportunities through training, networking, attendance at conferences and workshops and review of industry publications.
• Represent environmental management in the respect work group.
• Remain informed, educated and trained on job‑specific work instructions.
• Develop work plan and management practices that are consistent with the District’s mission, vision and strategic business plan.
• Develop and maintain a culture of safety.
• Develop and manage the District’s all‑hazards emergency response plans.
• Develop and maintain culture of teamwork and fairness.
• Assume Chief Operations Officer responsibilities as needed.

Knowledge of:

• Transportation
• Administration and Management
• Customer Satisfaction and Personal Service
• Public Safety and Security
• Personnel and Human Resources
• Clerical
• Computers and Electronics
• Law and Government
• Economics and Accounting

Skills:

• Critical Thinking
• Complex Problem Solving
• Negotiation
• Persuasion
• Management of Personnel Resources
• Learning Strategies
• Social Perceptiveness
• Coordination…