Building & Permit Services Division Manager

Overview

The City of Eugene seeks a Building and Permit Services Director to lead a large, dynamic team responsible for complex operations vital to our community’s livability and economic prosperity. This key member of the Planning and Development Leadership Team oversees the Building and Permit Services Division, including plan checking, building permit approval, field inspection, business license, code compliance, the rental housing program, and administrative support and operations of the City’s Permit and Information Center.

The director partners closely with other City divisions, departments, outside agencies and organizations to help achieve strategic city objectives in service to our community.

• Delivers excellent customer service and seeks ways to continually hone and improve processes to support the creation of more housing, advance economic development goals and enhance community livability.
• Is a strong leader with a depth of experience in supervising diverse and complex teams and cultivating a sense of belonging.
• Builds relationships and strengthens partnerships within our department, across the organization and within the community.
• Is an innovative and resourceful problem solver who leads with collaboration and cooperation and is always willing to come to the table to advance the City’s Strategic Plan priorities.
• Recognizes the importance of providing, supporting and maintaining technology that allows BPS to provide excellent customer experience.
• Thrives in a dynamic and fast paced environment.
• Is a team player willing and able to collaborate on top priority topics for the City of Eugene like housing, economic development, downtown revitalization, livability and more.
• Is a contributing member of the Planning and Development Leadership Team and works to bolster and build our department culture with thoughtfulness, fun and creativity.
• Actively promotes and supports the City of Eugene’s
  
  Core Competencies:
  
  Trust & Confidence, Creative Work Environment, Respectful & Inclusive Work Environment, Self‑Awareness & Emotional Intelligence, Wellbeing, Now & Later.

• Manages, directs and organizes a comprehensive building and permit services division including the staff and activities of the plan checking and building permit approval, field inspection, land use management, business license, code compliance, the rental housing program and administrative support sections, and operation of the City’s Permit and Information Center.
• Directs, oversees and participates in the development of the Division’s work plan; assigns work activities, projects and programs; monitors workflow; reviews and evaluates work products, methods and procedures.
• Coordinates work planning and problem‑solving with division managers of the Planning and Development, Public Works, Fire/EMS, and other City departments or agencies that are involved in the development permitting process; facilitates alignment of permit service delivery in the furtherance of a joint mission to promote safe, efficient and effective development.
• Prepares various reports for the Executive Director – Planning and Development; oversees the development and presentation of annual reports on cost effectiveness of various programs; develops and reviews staff reports related to building inspection, building code enforcement and plan review.
• Recommends goals and objectives; assists in the development of policies and procedures for division activities; evaluates the effectiveness of division activities; modifies strategies to achieve goals.
• Responsible for the selection, supervision and evaluation of assigned staff; assigns work and ensures appropriate training is provided; investigates complaints; recommends and administers disciplinary actions; handles sensitive personnel matters and recommends grievance responses; exercises full supervision over employees.
• Researches and utilizes equity and inclusion principles and practices in managing the programs and leading staff within Building & Permits Services including how the City can build relationships with and support groups that have historically been marginalized or unable to access our services.
• Ser…