Program Manager

PROGRAM MANAGER - This is not a remote position

REPORTS TO:
Director of Operations

COMPENSATION: $65,000-$75,000/YR

POSITION TITLE:
Program Manager

EMPLOYMENT TYPE:
Full Time + Benefits

Join Vision To Learn and make a direct impact in your community by helping provide vision services to school-aged children in underserved communities who would otherwise go without access to care.

Vision To Learn is the largest school-based vision care nonprofit in the country. VTL exists to address one basic premise – if you can’t see, you can’t learn. Vision To Learn provides eye exams and glasses to students in underserved communities at no cost to the student or their families to help them succeed in school and in life. Founded in Los Angeles in 2012, Vision To Learn has since expanded to schools across the country.

Vision care is critical as 80% of all learning during a child’s first 12 years is visual, we work to solve the problem of lack of access by partnering with school districts to provide eye exams and glasses at no charge to families. We have provided over 3.8 million vision screenings, 800,000 eye exams and 630,000 new, prescription glasses in the last decade.

Vision To Learn will expand our work into Central Oregon launching a new program serving Bend, Eugene, and the surrounding counties. We are friendly, high energy, knowledgeable, and detail-oriented professionals committed to Vision To Learn’s mission. We approach our work with a value system of service excellence, empathy, integrity, open communication, empowerment, and an eagerness to help the communities we serve.

This position is accountable for overseeing the overall management of a region including operations of mobile clinic(s) in designated areas including:

• Build and maintain relationships with key local stakeholders
• Operations Management
• Patient Care Coordination, Patient Satisfaction and Clinical Outcomes
• People Management
• Regulatory Compliance and Risk Management

The Program Manager provides leadership and direction to the regional staff to ensure safe, efficient, and ethical patient care and positive teammate relations.

We are looking for a Program Manager (PM) for our Central Oregon region. This position oversees the regional staff which could include office admin and clinical staff. The PM will be a leader to this staff and strategically leverage their talents to smoothly maintain and run a program to support students across rural communities within the region. In addition, the PM will be the point of contact for our community and school partners ensuring the required support documentation and system data materials are managed in an efficient and timely manner.

This is a wonderful opportunity for someone that loves a challenge and who would be eager to be the face of a very successful, scaling program while building community and brand partnerships.

The PM is responsible for the day-to-day operations of VTL’s mobile vision clinics within their region including but not limited to:

• Efficient use of the mobile clinic via accurate schedules for exams, clear logistical information for clinic staff and school contacts, and consistent communication of expected patients served on a daily basis
• Professional attitude and delivery of high-quality medical care to every patient, partner, parent and visitor
• Development/maintenance of major on-the-ground relationships with key local stakeholders, including schools and districts, community organizations, and philanthropic funders, critical to the long‑term viability of the program

To do this, the PM is responsible for running the mobile vision service program during the school term (primarily in schools) and the summer (primarily in community organizations) throughout their region and is expected to:

• Create and maintain schedules of screenings, exams and dispensing
• Ensure patient, school, and regional data is collected in a timely and accurate way
• Oversee program related functions of staff and ensure delivery of consistent, quality service provided by clinic staff
• Work productively with the Director of Operations to…