Restaurant Manager - Jersey Mikes (32030

Manager Jersey Mikes - $60,000

We are an award winning, locally owned multiunit franchisee. Our team at Jersey Mike's is looking to grow our management team. The management team is coach, mentor and leader of their business unit. These teams of dedicated professionals contribute and model great service, positive energy and dedication to the success of each and every member of their team, and our amazing customers every single day!

Let's talk! We are interested in speaking with experienced, service-oriented members of their communities regarding career opportunities in leadership.

Hourly wage starts at $23.75. Managers earn a biweekly bonus equal to 10% of customer tips. In addition to a quarterly performance bonus. A new manager has the potential to earn an average of $60,000+ per year. We want to make sure you and your family is taken care of. Compensation also includes access to group health benefits including medical, dental, vision, paid life, short/long term disability, 401(k) with employer contribution and generous PTO.

We are a family-owned business and it shows. We lead with compassion in service of our community. We are dedicated to creating opportunities for success and teamwork for all team members.

Essential functions/major assignments include: ensuring total customer satisfaction through the delivery of a quality product and excellent customer service by restaurant personnel; responding positively and quickly to customer concerns and correcting problems before they affect customers; supervising and directing employees customarily and regularly during work hours; training, coaching and providing regular performance feedback to motivate and improve the performance of all employees;

evaluating employees' performance and holding employees accountable for meeting performance standards; communicating team goals and expectations to all employees; coaching employees toward achieving goals, recognizing and rewarding employees who contribute to goals; making employment decisions regarding hiring, discipline, advancement, termination, compensation; developing and executing the business plan for the restaurant; analyzing business performance, monitoring controllable costs and initiating appropriate corrective actions when necessary;

utilizing labor effectively to meet budgets while ensuring high quality of QSC; executing company-wide marketing programs; identifying and developing local restaurant marketing strategies to maximize sales; ensuring business and personnel practices are conducted according to state and federal laws and consistent with company policies and procedures; upholding company food safety, food handling and sanitation requirements to ensure health and safety of customer and employees;

continued education including franchise specific certifications; transporting cash deposits to bank in a secure personal vehicle; 100% attendance; modeling and promoting all shared company values including compassion, communication and collaboration; and any and all other duties assigned.

Responsibilities, skill, effort, knowledge, working conditions include: providing outstanding customer service; taking initiative and problem solving; financial/analytical aptitude including planning, budgeting, scheduling and P&L management; strong organizational, planning and time management skills; excellent interpersonal communication; positive attitude; team-oriented, adaptable, dependable and strong work ethic; interacting with customers and professionally handling the most difficult and critical service issues that may arise; must be able to read/write/speak English;

constant standing, twisting, reaching, grabbing, combined with periods of pushing, pulling and lifting up to 50 pounds; high school diploma or equivalent; minimum 2 years' experience in a team/shift leader position (in a restaurant, retail, or convenience store);
Jersey Mike's phase 1 & 3 certification, and attend phase 2 within first 12 months; knowledgeable regarding employment law and Human Resources Practices; knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources; basic math; basic computer knowledge; food handler's permit; valid driver license, with clean driving record and sufficient liability coverage;

sometimes involve exposure to excessive heat and cold associated with kitchen environment; exposure to various foods, cleaning chemicals, sharp utensils, and hazardous food preparation equipment.

* The identity of all new hires will be verified by E-Verify*