Senior Manager, Creative Studio

Senior Manager, Creative Studio

At Orgill, creativity is not simply about making things look good. It plays an important role in helping thousands of independent retailers grow, supporting major business initiatives, strengthening brands, and bringing meaningful customer experiences to life.

We're looking for a Senior Manager, Creative Studio to lead the people, operations, and performance of Orgill's evolving in-house creative team.

This role is for someone who enjoys building—not only creative work, but also teams, processes, capabilities, and culture.

You will lead a multidisciplinary group supporting Orgill, independent retailers, CNRG brands, major events, private brands, digital experiences, and strategic business initiatives. You will help create the clarity, structure, and support the team needs to consistently deliver excellent work while continuing to grow professionally.

Working closely with the Director of Brand Strategy, you will translate business and brand priorities into an effective creative operating model. You will oversee talent development, workflow, resource planning, creative quality, studio systems, and continuous improvement.

This is an opportunity to help shape what a modern, high-performing Creative Studio can become.

As Senior Manager, Creative Studio, you will serve as the day-to-day leader of the creative organization.

You will balance people leadership with operational excellence—developing employees, improving workflow, establishing clear standards, and ensuring the team has the tools and support needed to do its best work.

You will also help build the studio for the future by strengthening career paths, onboarding, training, technology adoption, resource planning, and scalable ways of working.

This role is ideal for a leader who understands creative work but is equally energized by developing people, solving operational challenges, and creating an environment where others can succeed.

• Lead, coach, and develop a multidisciplinary team of designers, writers, digital specialists and video producers.
• Conduct regular one-on-one meetings, performance reviews, and development conversations.
• Establish clear expectations and provide direct, constructive feedback.
• Support hiring, onboarding and career development.
• Build an engaged, collaborative, accountable, and inclusive team culture.
• Help employees identify growth opportunities and strengthen both creative and professional skills.

• Lead the day-to-day operation and continued evolution of the Creative Studio.
• Establish clear priorities, expectations, roles, and ways of working.
• Partner with project leads as they guide assigned business portfolios and major initiatives.
• Create an environment that supports creativity, collaboration, ownership, and continuous improvement.
• Help the studio operate as a trusted strategic partner to the business.

• Oversee creative intake, prioritization, assignment, workflow, and delivery.
• Balance workloads across the team while maintaining quality and reasonable capacity.
• Identify bottlenecks, risks, and resource gaps before they affect delivery.
• Develop scalable processes that improve clarity, speed, and consistency.
• Lead annual capacity planning and recommend staffing, freelance, agency, or technology needs.
• Establish meaningful studio performance measures related to workload, turnaround time, quality, and service.

• Partner with project leads to maintain high standards across print, digital, events, presentations, retail, video, and other channels.
• Establish effective creative review and quality-control practices.
• Ensure work aligns with brand standards, project objectives, and audience needs.
• Support the development of templates, design systems, creative standards, and reusable resources.
• Encourage innovation while maintaining consistency and production excellence.

• Build onboarding programs, training resources, process documentation, and knowledge-sharing practices.
• Improve the organization and…