Residential Program Manager

Description

Nexus Family Healing is looking to hire a Residential Program Manager to join our newest Youth Psychiatric Residential Treatment facility in Eugene, Oregon!

Nexus Family Healing is expanding to Eugene, Oregon
, with the opening of a new 14-bed psychiatric residential treatment facility (PRTF) set to open this summer! This location is In partnership with the Oregon Health Authority Behavioral Health Division and will serve justice-involved youth ages 12 – 17, experiencing acute emotional concerns, and serious and persistent mental illness.

At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity.

Pay and

Schedule:

• Full-time onsite opportunity
• Location:
  
  2675 Martin Luther King Jr Blv
• Salary Range: $80,000-$90,000 annually

Nexus’ Comprehensive Benefits Include:

• Four weeks paid time off (PTO) in the first year of employment
• Multiple options for health insurance coverage
• No-cost life insurance
• Short/long-term disability insurance
• 401k match
• NEW
  - Talkspace Therapy Benefit for the whole family
• NEW
  - Hinge Health Benefit for the whole family
• NEW – Carrot Fertility Benefit
• Tuition assistance and training opportunities
• Advancement pathways and internal promotion
• And much more!

Position Summary:

Our Residential Program Manager supervises the daily operations of residential programming, providing leadership, direction, and oversight to Milieu Supervisors and other staff. This role ensures communication, planning, collaboration, and operational effectiveness that support client treatment services.

Responsibilities:

Treatment Programming Development & Maintenance

• Ensures sufficient staff-to-client ratios are maintained at all times, maximizing the treatment process, ensuring client safety, and complying with licensing requirements.
• Oversees the planning and scheduling of clients’ daily treatment services, family contact and visits, special events, and community involvement; ensures client transportation and supervision needs are met.
• Identifies and analyzes current or potential program risk factors; initiates and implements thoughtful long‑term solutions that support program goals and maintain effectiveness.
• Collaborates with the Associate Director and Clinical Director to evaluate long‑term changes that support the therapeutic treatment process.
• Works with appropriate staff to communicate care changes to families and other treatment team members.
• Ensures staff are equipped to work effectively with families and utilize strengths‑based, trauma‑informed practices.

• Participates in the evaluation of prospective clients.
• Encourages staff and program preparedness throughout the admission and intake process, ensuring clients are transitioned in a manner that continuously meets client and family needs.
• Oversees staff implementation of safe environment plans, behavior plans, and plans of care.
• Monitors the delivery of treatment services to residents to ensure proper follow‑through and follow‑up within the program.

• Participates in risk management, risk mitigation, and quality improvement initiatives by serving as a contributing member of the Risk Management and Quality Improvement Committees.
• Assists in developing policies and procedures that support the successful functioning of the program.

• Collaborates with leadership and talent acquisition to recruit, interview, and hire qualified staff.
• Ensures consistent staffing coverage in compliance with licensing standards; participates in the supervisory on‑call rotation.
• Oversees accurate and…