QC Production Support

Production Support Specialist

The Production Support Specialist will facilitate efficient production operations as part of the Moss Quality Assurance (QA) and packaging programs as well as package finished goods, and support production and warehousing needs. We are looking for a very detail-oriented, organized individual to fill this role. The work is tedious and repetitive but a key part of our operations. The successful candidate will be able to perform detailed work, sometimes under tight deadlines, and take pride in doing things right the first time to support the team in providing quality client services.

We are seeking a candidate that embraces our core values of caring (for our team, our clients, and our vendors), service-oriented, and solution-focused. Moss is a people first business where we all work together to create and maintain a culture based on trust, authenticity, and responsibility. We are looking for a team player that we can trust and who trusts others.

Salary Range: $41,600 - $43,860 USD

Duties/Responsibilities:

• Facilitate efficient production operations by participating in Quality Assurance (QA), and support production and warehousing needs
• Follows all QA Procedures outlined in the Moss Quality Control (QC) Guidebook for consistent throughput
• Packages finished goods
• Maintains records of QC logs, test results, defects identified, and other key metrics related to quality control
• Ceases production when serious product defects or risks arise
• Maintains a neat workstation
• Supports the shipping department with packaging
• Help with suggestions on how we can work to continuously improve operations
• Adhere to and follow all safety guidelines
• Participates in meetings as directed by management
• Performs other related duties as assigned