Inside Sales Representative - Processing

Hello prospective employee, we appreciate you taking the time to learn about Farwest and this Inside Sales Representative 2 - Processing position!

Farwest Steel Corporation has been the preeminent metal solutions choice within the greater Western United States since 1956. Farwest’s products and services offer customers the ability to consolidate many suppliers into one effective solution. We have over 600 employees located in 7 Western States.

As a company, Farwest strives to offer our employees a safe, innovative, creative, fun, diverse and team-based atmosphere that supports our vision: to be the preeminent metal solutions provider in the Western United States. Our goal is to create a performance-based culture staffed with highly motivated and satisfied employees.

• Benefits include:
  Medical, Dental, Vision, LTD, FSA, HRA, HSA, EAP, company paid Life Insurance & STD, and 401K with 3.5% Match
• We offer full benefits with options to suit everyone
• Incentive based on corporate performance, based on net sales revenues.
• Tuition reimbursement and career development opportunities
• Compensation will be based on knowledge, skills, and ability

As a condition of employment, all applicants are required to pass a pre-employment drug screen and background check. Farwest adheres to federal regulations in regard to drug-testing, which includes THC. Pre-employment drug screen and background check must be completed, post offer of employment. Farwest participates in E-Verify and we confirm each candidate’s eligibility to legally work in the US.

Job Type: Full Time, Onsite

Schedule:

Monday - Friday, with limited after hours and weekends as required

Starting Wage: $27.00 - $35.50 depending on experience

Farwest’s Eugene location seeks a knowledgeable and dependable individual to join their team as Inside Sales Representative II. In this role, you will develop customer requests for processing quotations and orders, create quotes, enter orders, and provide inventory availability and lead time information to customers. Provide service solutions to customers by utilizing all Divisions of Farwest Steel.

• Convert quotes to orders after checking inventory levels and confirmation that processes or services will meet or exceed customer requirements.
• Listen carefully before reading all items back to the customer.
• Check drawings and specifications including tolerances before presenting a quote price to the customer.
• Responsible for all data entry of customer quotes and orders.
• Educate customer on depth of services and scope of current inventory in all divisions of Farwest Steel Corporation.
• Communicate processing capabilities and expectations to outside vendors.
• Timely follow up on all quotes and orders regarding feedback on pricing, quality and delivery information.
• Check with the credit department regarding current status of a customer's account if a high dollar order or rush order is placed.
• Track and acknowledge any changes to the order and verify revisions.

• High school diploma
• Computer experience is a required skill
• Proficient understanding of blueprints
• Communicate effectively and sell steel products and services
• Professional telephone skills and techniques
• Great listening and recording skills
• Ability to work in a team environment within our company
• Courteous professional conduct required with customers and co-workers
• Able to adapt to different social settings, perform routine office support, understand written and oral instruction, and make accurate mathematical calculations.

• College degree in related field preferred
• Knowledge of Farwest Steel processing capabilities and tolerances

Farwest is an Equal Opportunity Employer & Drug Free Workplace.