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Customer Support Specialist
Job in
Eugene, Lane County, Oregon, 97403, USA
Listed on 2026-09-21
Listing for:
Socket.dev
Full Time
position Listed on 2026-09-21
Job specializations:
-
Sales
Client Relationship Management, Real Estate Sales, Residential Real Estate, Customer Success Management
Job Description & How to Apply Below
Valid driver's license and daily access to a working vehicle are required for this role as in town travel will be required.
PRIMARY RESPONSIBILITIES:- Meets and exceeds weekly revenue/leasing goals
- Provides excellent customer service to internal and external customers through the facilitation and implementation of company-wide customer centric programs and initiatives and is evidenced through above benchmark customer satisfaction scores
- Presents the community to prospective residents through tours of the community, its amenities, model units and/or other available floor plans
- Participates in the marketing of the community through outreach marketing to specific markets identified by the Team Leaders, as needed
- Ensures most current, relevant information about the community is provided to prospective customers through monitoring and updating online and print advertisements and postings daily
- Manages life cycle of relationship of all leads through first contact to move-in continuing through to the renewal process
- Actively involved in ensuring first-class property curb appeal including merchandising market ready apartments to optimum visual appeal for prospective customers.
- Completes market surveys by identifying and contacting direct competitors and shopping competitors regularly
- Adheres to the letter and spirit of Fair Housing laws.
- Completes assigned tasks and projects as directed by direct supervisors
- Polished Presentation
- Proven Sales Skills
- Problem Solving and Conflict Resolution Skills
- Ability to multi-task
- Strong Verbal and Written Communication Skills
- Team Player
- Intermediate Computer Skills / Internet Savvy
In order to achieve success, the PTLA team must embrace certain core principles and values including but not limited to:
- Achievement Focus
- Adaptability
- Business Ethics
- Customer Service
- Communications
- Consultative Selling
- Sales Skills
- High school diploma, GED or equivalent
Job Type: Full-time
Pay: $19-$21 per hour
LICENSE/PROFESSIONAL CERTIFICATION:- Driver's License (Required)
- Eugene, OR 97401 (Required)
- Eugene, OR 97401:
Relocate before starting work (Preferred)
In person
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