Resident Services Assistant

Resident Services Assistant

The Resident Services Assistant supports Homes for Good’s mission by working as part of a cross‑functional housing team, supporting, interacting and communicating with a resident population who may have special needs including mental or physical disability and/or substance abuse issues. This position answers and responds to resident concerns and questions and works closely with building and security staff to ensure resident and community safety.

The Resident Services Assistant differs from the Resident Services Specialist, which has additional responsibilities to provide programmatic support to residents to increase self‑sufficiency and/or support the ability to age in place. Our PSH communities provide permanent homes to formerly homeless individuals utilizing a “Housing First” model. This position performs a variety of duties related to the case management of PSH applicants and residents and the services related to the functioning of this PSH Program.

Housing First is an approach to quickly and successfully connect individuals experiencing homelessness to permanent housing without exclusive screening criteria and barriers to entry, such as sobriety, treatment or service participation requirements.

• Experience:
  
  One year of social services, crisis response, first responder, property management and/or customer service professional or volunteer experience, ideally in a social service setting.
• Training:
  Equivalent to the completion of a high school diploma.

While a valid State of Oregon driver’s license and insurable driving record would allow the Resident Services Assistant to operate Homes for Good vehicles for Agency business, this position does not require a driver’s license.

The pay range for this position is $22.45 to $30.08 per hour ($46,696.00 to $62,566.40 per year) with a generous benefits package which includes paid health, dental and vision insurance for you and your family after one month of employment, along with life insurance and a 12% contribution of your monthly salary into a retirement account after 6 months of employment.