Support Staff - Roosevelt Crossing 3rd Shift

Sponsors Purpose

Sponsors seeks to improve outcomes and opportunities for individuals with conviction histories and to assist individuals released from incarceration in their successful reintegration into our community. Sponsors is nationally recognized as a model utilizing best practices in reentry services.

• Empowerment:
  We support each individual in making their own choices to lead their best life.
• Dignity:
  We respect and believe in the goodness of every person.
• Community:
  We are stronger when everyone is able to fully participate and contribute.

This posting is for a full-time Shift 3 position. Shift 3 is assigned shifts between 9 pm and 8 am and/or on weekends with a minimum of 35 hours. A final schedule will be assigned by the Support Staff Supervisor.

This position reports to the Support Staff Supervisor.

Support staff members work closely with Transition Program employees and participants to maintain a safe, clean and supportive environment.

• Monitor common areas and individual housing units to ensure the safety, security and cleanliness of the facility.

• Regularly interact with each program participant in a professional manner, modeling appropriate boundaries and respect for all participants and staff.
• Welcome new participants to campus as needed. Review program guidelines with new participants to ensure full understanding of expectations and rules.
• Provide assistance and support to participants as needed, and in collaboration with case management staff.
• Distribute mail and file mail for past participants.
• Conduct and document scheduled urinalysis (UA) tests and random UAs as circumstances may require.
• Assemble start-up baskets for incoming participants.
• Conduct food inventory and deliver food boxes to participant units. Discard old/expired food and ensure cold items are put away in a timely manner.
• Ensure all relevant information is documented and communicated directly to case management staff and/or program supervisors.
• Log relevant participant interactions and information consistently and accurately into the electronic record-keeping system.

• Walk the property at least three times per night, ensuring all exterior doors are locked and noting any activity that is out of the ordinary on the property or in the adjacent parking lot. Report any suspicious activity to the appropriate authorities.
• Conduct participant room checks at random three times each night.
• Monitor visitors to the program; ensure their visits are restricted to the appropriate hours/spaces and that their behavior is appropriate at all times.

• Attend and actively participate in staff meetings.
• Participate in scheduled trainings as requested by management staff.
• Maintain regular direct communication, both written and verbal, with program supervisors and other Sponsors staff regarding participant progress and conduct, facilities operations, and organizational protocols/procedures. Serve as the “eyes and ears” for case management and administrative staff on day shift.

• Ability to work independently with little supervision
• May work nights/weekends and holidays depending on assigned shift
• Knowledge of general safety procedures
• Dependable and responsive to available on-call hours
• Preferred experience in a social advocacy role
• Understanding of post-incarceration reentry program support

• High school equivalency
• Minimum of 1 year as a Sponsors Support Staff (day shift) and be in good standing;
  
  -OR-
• 3 years’ experience providing direct support services in a social services setting.
• Candidates without Sponsors experience may substitute 1 year of direct support experience with certifications or higher education in addiction counseling, human services, or mental health field.

• Shared common office desk or workstation and office equipment
• Multi-building campus with participant housing…