Shipping Supervisor

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Full Time Regular Supervisor Eugene, OR, US

Title of Role:
Shipping Supervisor

Department:
Logistics

East West Tea is seeking a talented, passionate, and experienced Shipping Supervisor to join our Warehouse team!

The Shipping Supervisor will lead all outbound shipping operations across our Eugene and co-manufacturing sites - ensuring every order ships on time, in full, damage-free, and compliant, at the lowest total cost. Overseeing the full shipping execution cycle - from wave planning and picking through packing, loading, documentation, carrier handoff, and end-of-day reconciliation. Maintaining strong carrier and cross-functional partnerships, ensures compliance with hazmat and regulatory requirements, and drives continuous improvement against OTIF, cost, and productivity targets.

We are the well-being company that exists to inspire and enhance everyday life through trust and good will. Our guiding principles, beliefs, and philosophies shape our identity. They are the essence of our culture and define how we do what we do.

We are Intentional – we chose to lead with positive intent. Mindful – we are present and aware of how we show up in the world. People – we value and respect all people and communities. Authentic – we are real and transparent with everything we do. Committed – we are committed to quality products while sustaining our planet. Trust – we consistently align our words with our actions.

• Exceptional wellbeing-focused benefits including health, dental, vision and alternative care, life and disability insurance, retirement, paid time off, company picnics, social activities, and a surprise every so often! Who doesn’t love a surprise?
• This position is located in Eugene, Oregon
• We work in a LEED certified facility which prioritizes the planet in our daily operations and optimizes our employee experience while at work.
• We prioritize sustainability as a business by embedding it into our values, our strategic priorities, our decision-making, and our resource allocations.
• Our Nourish Market provides employees subsidized healthy lunch and snack options.
• We commit to our purpose in every aspect of our culture.
• We have employees that are committed to “Doing Good” in our community and around the world.
• We are a growing company with products that customers love.
• We believe in investing in you and your growth and development.

• Conducts daily review of all documents related to order processing, shipping, and invoicing of sales orders to assure accuracy and timely completion
• Monitors and reports order picking accuracy and productivity (lines picked per labor hour) against established targets
• Manages dock scheduling and appointment coordination in collaboration with Transport Planner and Shipping Admin
• Maintains accurate chain of custody documentation at all outbound handoff points, including BOL management, carrier sign-off, proof of delivery, OS&D reporting, and internal transfer records for shuttle truck movements between sites

• Creates and communicates work schedules to shipping staff and within the organization
• Ensures all shipping staff are cross-trained within the department
• Assures shipping staff receive appropriate training including GMP’s, Safety, Material Handling, Equipment and hazmat certifications

• Oversees and schedules intra-company transfer of finished goods and samples
• Oversees maintenance and repairs of warehouse equipment and assets

• Minimum 3-5 years’ experience in a shipping/warehouse role
• Minimum 2 years' experience with direct supervision of…