Service Analyst

Job Details

• Posted: 27 January 2026
• Location:
  
  Euless, TX
• Job type:
  Permanent
• Reference: 991451

We are seeking a detail-oriented Service Analyst to support our Commercial Real Estate Loan Servicing operations, with a strong focus on cash processing, disbursements, and research. This role requires the ability to float between teams, manage multiple priorities, and work confidently with cash transactions, escrow accounts, and mortgage servicing processes.

The ideal candidate has prior banking or mortgage servicing experience, strong communication skills, and a solid understanding of checks, reversals, and cash accounting.

• Process cash disbursements, including refunding overages to clients
• Handle stop payments, reversals, and research related to cash transactions
• Manage incoming and outgoing checks with accuracy and attention to detail
• Perform cash posting and reconciliation activities
• Multitask across high-volume workflows while meeting deadlines
• Follow established procedures with side-by-side training support
• Perform escrow analysis for taxes and insurance
• Process tax and insurance disbursements, including one-off payments
• Make direct payments to counties and taxing authorities
• Research and follow up on delinquent tax items

• Support loan system maintenance and workflow management
• Conduct outbound calls to clients and respond to internal inquiries
• Collaborate across multiple teams as business needs shift
• Maintain accurate documentation and records
• Ensure compliance with internal controls and procedures

• Associate degree or equivalent experience (3-6 years)
• Previous experience in banking, cash transactions, or mortgage servicing
• Strong understanding of checks, cash posting, reversals, and stop payments
• Proficiency in Microsoft Office Suite, especially Excel
• Excellent verbal and written communication skills
• Strong multitasking, time management, and problem-solving abilities
• High attention to detail and accuracy

• Mortgage servicing experience (residential or commercial)
• Escrow experience (taxes and insurance)
• Cash accounting or Accounts Receivable (AR) experience
• Commercial real estate loan servicing background

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.