Dispatcher II

Company

Cox Automotive - USA

Vehicle Operations

Dispatcher II

Individual Contributor

No remote option; must work at a specified Cox location

No

Variable

Hourly base pay rate is $17.74 - $26.59/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Customer Service Dispatcher - This position is responsible for recon/wholesale customer/vehicle replacement parts identification, order communication, storage and distribution to recon/wholesale shop personnel. Additional duties may include maintaining inventories of shop tools and supplies.

• Define specific parts identified by customers (Repair Order) to be ordered and replaced on their vehicles during the recon processes and communicate information to Procurement staff for order placement
• Work with recon technicians to Identify specific parts required during the recon/repair process and communicate information to Procurement staff for order placement
• Track ,receive, inventory and distribute all parts in a timely manner so as to meet all customer vehicle delivery expectations
• Communicate any incorrect parts or supplies to Procurement in a timely manner and manage return timing
• Maintain all shop supply inventory levels at acceptable levels (ordered Through Procurement) as directed by management
• Secure and control all parts and supply inventory to minimize loss or shrinkage
• Maintain neat and orderly work space
• Wear and use appropriate safety equipment at all times while working specific areas.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.

• Perform other duties as assigned by management.

• High School Diploma/GED and 3 years’ experience in a related field.
• OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline;
• OR 5 years’ experience in a related field
• Safe drivers needed; valid driver’s license required
• Required to stand, walk, reach, talk and hear, vision abilities required to include close, distance and color vision, depth perception and ability to adjust focus.
• Ability to stand for prolongedperiods of time.
• Ability to lift 1-15 pounds.
• Must be able to walk long distance.

• Data entry and experience with AS400 preferred

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life efits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days,…