Supervisor, Retail Service Operation's

What You’ll Do

• Supervising the inspection of vehicles.
• Managing the workflow and activities of the shop employees to ensure that all vehicles are completed in a timely manner.
• Ensuring employees have the proper equipment and are properly trained.
• Communicating and resolving reconditioning goals, results, and problems with the operations manager.
• Assisting manager in monitoring and evaluating employee job performance and conducting performance appraisals.
• Using management tools to track production and post charges.
• Leading by example and ensuring that all employees are treated with respect.
• Monitoring and controlling the use of supplies, materials, and equipment for the recon shop.
• Enforcing all company policies and procedures related to employee and customer conduct.

You’re passionate about leadership and are comfortable delegating responsibility and planning projects. But most of all, you’ve got a love of cars, from the Alpha-Romeo to the Zenos. Here are some of the qualifications that brought you here:

• HS Diploma/GED and 5+ years of relevant experience in a related field (vehicle reconditioning, detailing, mechanical and/or body shop experience); or an equivalent combination of education and work-related experience.
• Competent supervisory and excellent organizational skills.
• Ability to lift and carry up to 30 pounds.
• Safe drivers needed; valid driver’s license required.
• Ability to drive standard and automatic transmission vehicles.

• Excellent people, teamwork, and customer service skills.
• Strong communication and interaction skills.
• A working knowledge of OSHA and EPA regulations is preferred.

MSCOX