Mid Bakery - Cake Decorator Expert

Job Summary

A Cake Decorator Expert, you ll apply a mastery of skills in a specialized area, and maintain quality of products. You ll rely on experience and judgment to plan and accomplish assigned goals, serve as a resource to others to resolve complex issues, and train future Cake Decorators.

• Responsibilities – Customer Service
  • Assists customers with bakery products and purchases
  • Uses suggestive selling techniques to meet customer needs and to build department sales
• Responsibilities – Production
  • Masters all specialty cakes, sculpture cakes, signature cakes, and H-E-B wedding cakes
  • Handles and masters custom orders by request
  • Reads / executes daily production list through cake flow
  • Properly tops / finishes all cake goods to create a fresh and appetizing presentation
  • Maintains product integrity through proper handling of product
  • Ensures quality control of all products before sending to sales floor
  • Ensures cake product reaches the showcase and tables at the prescribed times
  • Trains future Cake decorators
  • Performs Cake Decorator duties
• Responsibilities – Food Service
  • Organizes back storage room, freezer, walk-in, DSD inventory, wrap, supplies and production area
  • Assists with inventory control, including loading, unloading, moving, and storing products
• Responsibilities – Food Safety
  • Maintains sanitation in work area
  • Complies with H-E-B food safety and sanitation standards
  • Ensures all products comply with H-E-B code dating policy
  • Ensures productivity standards are met without compromising product quality
  • Ensures potentially hazardous foods are maintained under appropriate temperatures

Note:

The responsibilities and essential functions described are general and may be modified based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

• 3+ years of experience in Bakery specialization – Preferred
• 6+ months experience in cake decorating – Required

• Working knowledge of the use of cake decorating equipment, mixes, icings, ingredients, etc. – Required
• Knowledge of H-E-B systems – Required
• Strong customer service skills – Required
• Communication and interpersonal skills – Required
• Reading and writing skills – Required
• Ability to work in / keep up with fast-paced production level – Required

• Cake Works 1, 2, and 3 training; wedding cake certification – Required
• Completion of food sanitation and safety training, eCommerce Online Ordering training, and other assigned e-learning modules – Required

• Function in a fast-paced, retail environment with detailed and precise tasks
• Work with customers, staying attentive to their needs
• Constant standing, reaching, and grasping
• Occasional walking, reaching overhead/shoulder/knee/ground level, bending, stooping, squatting, crouching, kneeling, stair climbing, twisting, and lifting
• Occasional exposure to wet, cold, hot conditions and loud noise
• Demonstrate ability to lift up to 40 lbs and to manage in excess of 25 lbs
• Typical daily time allocations:
  Constant 5.5+ hours, Frequent 2.5–5.5 hours, Occasionally 0–2.5 hours
• Follow safe lifting practices and seek assistance for items too heavy to lift, push, or pull

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 10/1/2018