Financial Aid Generalist — Student Support & Scholarships

Located in Eureka, Illinois, and chartered in 1855, Eureka College cultivates excellence in learning, service and leadership while providing students uniquely personalized and custom educational opportunities.

Eureka College is an equal opportunity employer committed to achieving diversity within its administration, faculty, staff, and students.

All offers of employment are contingent upon authorization to work in the United States without sponsorship and a successful completion, and clearance, of a background screening.

EID in Employment Statement

Location: Eureka, IL

Remote Status: On‑Site

Job : 280

# of Openings: 0

Financial Aid Generalist

Student Account Coordinator

The Financial Aid Generalist provides the day‑to‑day counseling activities and administrative financial aid updates for current and potential students at Eureka College. The objective of this position is to assist the Office of Financial Aid in its support of the institution’s efforts to attract and maintain qualified students through timely and effective distribution of financial aid awards.

• Provide counseling and effective communication to students and families concerning the financial aid programs provided through the Office of Financial Aid, including Federal Stafford Loans, Federal Pell Grants, FSEOG, Work‑Study, and state and institutional aid programs.
• Adhere to federal and institutional guidelines and policies.
• Assist with adherence to, and monitoring of, the College’s Financial Aid and Scholarship Budget.
• Provide excellence in customer service.
• Represent the College in a variety of recruitment and orientation activities, including Open House and outreach events, individual student visits, and new student orientation.
• Process federal and state aid in the federal and state systems.
• Prepare surveys for external constituents (IPEDS, CIC‑TEP, NCAA).
• Process CIC‑TEP applications.
• Process TEACH Grant, Golden Apple and Barton Scholarships.
• Monitor Residence Life changes for differences in cost of attendance budgets.
• Assist in the maintenance of the College catalog, website and Financial Aid Handbook.

• Assist the Student Account Coordinator in all student financial matters.
• Assist with and provide financial aid guidance for aspects of recruitment, admissions, enrollment, and retention.
• Other duties as assigned.

Preferred:
Bachelor's degree from an accredited four‑year college or university.

Essential:
At least one year in Financial Aid, Student Services, or a related background required.

None required.

• Excellent interpersonal, conflict resolution, and teamwork skills.
• Exceptional organizational skills and ability to multi‑task and prioritize workload.
• Proficiency in Microsoft Office Suite and computer skills necessary to work with student information systems and various other programs.
• Ability to maintain utmost confidentiality and follow ethical guidelines.
• Ability to demonstrate patience and tolerance in interactions with diverse populations.

While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to handle or feel objects, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk or hear. The employee may occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The noise level in the work environment is usually quiet to moderate. While performing the duties of this job, the employee may be exposed to weather conditions prevalent at the time.

Benefits eligible positions include a comprehensive benefits package which offers:
Health, Dental, Vision, Life, Disability & AD&D insurance; a 403(b) retirement plan with employer contribution; paid leaves such as Vacation, Holiday and Sick; tuition waivers for employees and dependents. Complete list of benefits available.