Recreation Aide

Recreation Aide I

The Recreation Aide is under general supervision and acts as the recreation facility representative and serves as front line contact for enforcement of City policies during scheduled rentals, special events, concessions and functions within facilities. Provides outstanding customer service to all patrons as well as answering the phone, receiving monies for admissions, selling passes, completing program registrations, processing memberships, general filing, cleaning, and other duties as assigned.

The Recreation Aide I is the entry-level class in the Recreation Aide series. Duties assigned will be based on past experience. The Recreation Aide II is the mid-level class in the Recreation Aide series. The Recreation Aide III is the most advanced level in the Recreation Aide series.

Essential duties, knowledge, skills, and abilities include municipal governance, teamwork, problem-solving, relationship-building, customer service, detail oriented, technology/equipment proficiency, policy adherence, time management, result-orientation, research and analyzing data, decision-making, self-motivation, stewardship, integrity, and upholding our EDGE core values. Ability to listen to, read, understand, and communicate the English language both orally and in writing so others can understand, such as correspondence, report writing, and emails.

To support consistent high-quality service for our community and each other, it is the expectation of all employees to be punctual and have good attendance and to communicate effectively for scheduling conflicts or when taking leave according to city policy.

Assists with the implementation of community-wide special events as assigned. Assists with rentals coverage when paired with another Recreation Aide. Front

Desk Duties:

Responsible for opening and closing City facilities for recreation and rental use. Completes a variety of paperwork including daily records, logs, and accident/incident reports. Maintains and cleans front desk area, gymnasium, game room, and cardio weight room, and locker rooms. Assists with setup/take down of tables, chairs, and equipment for classes, programs, sports activities, and special events. Ability to write quality records, reports, and receipts for all admissions, rentals, and registrations.

Greets guests in-person and over the phone, accepts and processes memberships, and registrations for specific activities. Handles all cash and credit card charges per standard operating procedures. Performs frequent walkthroughs of the facility to provide safety and security to all staff and visitors of the community center. Concessionaire Duties:
Serves food promptly and accurately in a fast-paced environment. Stocks and restocks items, as necessary. Complies with food-handling and sanitation regulations. Thorough understanding of sanitation-related issues. Takes all precautions and preventative measures necessary to ensure a clean food preparation environment. Consistently follows all revenue control procedures. Handles all cash and credit card charges per standard operating procedures. Basic knowledge of food and beverage, including food preparation.

May be required to work evenings, weekends and holidays.

As a member of the City of Evans team, employees are privileged to serve each other and the community; therefore, will be asked to perform additional duties as assigned.

Education, experience, and licensure:
Must be 16 years of age or older. Valid Colorado Driver's License or ability to obtain within six months of hire. Possession of or ability to obtain First Aid/CPR/AED certification within six months of hire. Equivalent combinations of education and experience may be considered. Preferred:
Bilingual in English and Spanish. Experience public/municipal sector. High School diploma or equivalent. One year of experience in customer service and experience in cash handling.

Physical and working environment:
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to sit, stand, walk, squat, talk, hear and see. The employee is required to perform lifting 30 pounds. Employee will work mostly indoors with some events taking place outdoors.

Our mission is to deliver sustainable, citizen driven services for the health, safety, and welfare of the community. Our values are Empower. Deliver. Grow. Engage.