Case Manager , CARE

Minimum Hiring Annual Salary: $52,612.00

Maximum Hiring Annual Salary: $56,821.00

To attain the maximum annual salary, employees must meet all minimum qualifications plus:

• Five years of additional applicable work experience and/or degrees higher than the minimum qualification degree. Degrees higher than the minimum qualification degree can be used in combination with additional work experience.
• A combination of related education, on-the-job work experience, certifications and/or licenses that results in a candidate successfully meeting the minimum qualifications of the position, may be considered.

• Benefits are effective immediately
• 100% employer provided medical & dental coverage employees (employee only option)
• 85% employer provided medical & dental coverage for employee's spouse and/or family
• Voluntary vision insurance
• Staff Annual Leave (minimum accrual of 15 days) & Sick (minimum accrual of 12 days)
• 17 paid holidays and 3 personal days each year
• Summer schedule: 4-day work week - Fridays Off
• Employer paid long-term disability and life insurance premiums
• Tuition waiver & reimbursement for employees
• Tuition waiver for dependents
• PERA employer (see (Use the "Apply for this Job" box below). for comprehensive benefits)
• Additional supplemental benefits & retirement programs available
• Access to the PERC (Aims gym) for employee & one guest
• Free parking on all campuses

Aims Community College actively supports an environment that embraces the College's Mission, Vision, Values and a culture of innovation and care. The College seeks to hire individuals who want to be part of this environment and have the necessary skill sets to be successful in this role. The CARE Case Manager provides non-clinical student case management, in-the-moment solutions, resource identification, referrals, follow up to resources, and basic-needs support for struggling students.

The CARE Case Manager works directly with students to customize and implement non-clinical interventions for students seeking resources and for those who face challenges related to health, housing, finances, academics, behavior, safety, and other aspects of their general welfare. The role includes individualized care and services so students can meet their goals, including intake, needs assessment, in-the-moment support, service planning, and monitoring/evaluation of identified goals.

This position will develop in-depth and ongoing relationships with students to increase supports and overall success. In conjunction with counseling services and the SAIL Office, the CARE Case Manager will develop and implement educational, outreach, and preventative programs for overall student well‑being. Occasional travel to satellite campuses may be required.

• Provide individualized care and case management services so students can meet their goals. This includes intake, needs assessment, resource management, service planning, and monitoring and evaluation.
• Teach students how to problem‑solve by identifying alternative options as they relate to their life and career goals.
• Liaison with faculty when appropriate about student progress and student situations that could impact academic performance.
• Keep accurate log notes that reflect the discussion and essential information conveyed to students.
• Refer students to appropriate resources on campus based upon their needs (e.g., orientation, disability access, etc.).
• Refer students to appropriate community resources based on their needs.
• Respond within 48 hours during regular working hours to student phone calls and email inquiries.
• Establish working relationships/partnerships with community agencies, services, and resources to meet students’ basic needs.
• Maintain information and network for campus and community resources.
• Provide initial contact for students who walk into the CARE and counseling office seeking services.
• Problem solve and develop plans to meet students’ needs, including ongoing support and comprehensive wrap‑around services.

• Establish educational materials and support groups on campus to help students develop coping strategies for common basic needs.
• Develop referral…