Transformation Manager

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide.

ZSers drive impact by bringing a client‑first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

Through close partnership, we help clients bring their strategy to reality. We always start with the strategic vision; identify key capabilities required to deliver, and then design key organizational elements (including structure, ways of working, governance, and KPIs), always keeping talent and culture at the core of our approach. Our approach to change enablement embeds behavioral science to shift both individual behavior and mindset;

and we orchestrate the journey carefully to ensure stakeholder engagement and alignment all along the way. Our transformation team engages across many types of transformation, including commercial model, marketing, clinical excellence, medical affairs, analytics, and technology.

• Work with clients who have broad, cross-functional responsibilities to help them make strategic choices about their business and/or transform their organization.
• Lead large‑scale organizational changes to improve performance and achieve strategic goals.
• Lead discussions with client senior management on both client‑specific matters and issues affecting the broader healthcare landscape.
• Communicates interrelated business issues with senior executives and align stakeholders across functions.
• Address situations without clear problem statements to find new solutions and/or disruptive innovation.
• Structure and develop client deliverables in PowerPoint, including "telling the story" with supporting analysis in a clear and effective manner.
• Build and nurture senior level client relationships.
• Drive project task execution by ensuring progress, organizing project data, and coordinating team meetings and guiding and teaching more junior team members.
• Provide thought leadership and innovation within projects, practices and clients.
• Motivate, coach, and serve as a role model for project team members.
• Drive business and strategy development.
• Integrate within our values driven culture as a team player.

• MBA or an advanced degree in business, economics, marketing, psychology, physical or life sciences, engineering, applied math, statistics, or related fields. Alternatively, candidates may possess a PhD in life sciences, health economics, decision sciences or related field with a business application.
• At least 4 years of post‑MBA or PhD work experience; in lieu of an MBA or PhD, candidates with 8+ years of relevant work experience in a management consulting firm may be considered.
• Prior experience with one or more areas including strategic vision articulation, organization design, capability development, talent strategy, change enablement, and transformation orchestration.
• Demonstrated ability to build senior level relationships within client organizations and to convert those relationships to business opportunities.
• Effective oral and written communication skills that enables personal impact with senior‑level decision makers.
• Ability to communicate interrelated business issues with senior executives, strong business intuition and ability to quickly learn and shape executive agenda.
• Problem‑solving skills to address situations without clear problem statements to find new solutions and/or disruptive innovation.
• Client service orientation, high motivation, good work ethic, maturity, and personal initiative.
• Aptitude for and enjoyment of leading and managing teams.
• Enjoys…