Coordinator of Leasing & Compliance
Listed on 2026-10-08
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Business
Customer Success Management, Business Administration, Client Relationship Management -
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
The Coordinator of Leasing & Compliance is responsible for assisting the Director of Leasing & Compliance with overseeing new account management, Chapter/House Corporation onboarding, sublease management, membership compliance, and related administrative functions. This role involves ensuring compliance with SAE F&H policies, managing member accounts, and serving as a key point of contact for Chapter members and guarantors.
Primary Responsibilities:Chapter/House Corporation Onboarding:
Assist with New Account Management and Chapter Onboarding.
Coordinate the onboarding of new Chapter Members to the Revela database.
Sublease Management and Compliance:
Review and manage sublease and compliance of Chapter Members.
Assist in Sublease Forecasting and Chapter House occupancy reporting.
Membership Account Management:
Assist with the reconciliation of Membership Deposits and ensure compliance.
Ensure Membership compliance through SAE F&H Policies and process necessary membership status request changes.
Invoicing and Move-In Process:
Assist the Director of Leasing & Compliance with the invoicing and processing of incidentals with the Asset Management Department.
Gather and coordinate necessary housing items with House Directors.
Verify and Validate Live-In Rosters and Room Assignments.
Compliance and Reporting:
Assist with Chapter reporting and compliance with Sigma Alpha Epsilon Fraternity and SAE Financial & Housing Corporation; such as Roster Maintenance.
Assist with the eviction & collection process and follow-up.
Customer Service:
Act as the customer service representative to Chapter Members and Guarantors.
Other Duties:
Other duties as assigned.
Qualifications:Bachelor’s degree in Business Administration or a related field.
Working knowledge of Microsoft Office and G-Suite.
Is self-motivated, organized, and able to work with a team.
Possesses strong verbal and written communication skills.
Experience with policy creation and writing.
Is dependent, flexible, and able to prioritize tasks.
Expected to work out of the Fraternity Service Center in Evanston, IL.
Membership in Sigma Alpha Epsilon Fraternity preferred, but not required.
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