Program Coordinator | Chicago
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Business
Office Administrator/ Coordinator, Event Management & Planning, Business Administration
Job Description & How to Apply Below
M² :
The Institute for Experiential Jewish Education’s mission is to equip Jewish educators, professionals, and organizations with the creativity and capacity to deliver powerful Jewish experiences. We design and deliver high-caliber training programs and consulting services that strengthen educators and the organizations they serve. While our primary focus is North America, M² also maintains a growing presence in Israel and Europe.
With offices in New York, Chicago and Israel, we are a nimble, cutting edge and deeply relational organization guided by five core values: generosity, humility, rigor, innovation, and integrity. We care deeply about our work and about how we work.
The Program Coordinator plays a vital role in bringing M²’s learning experiences to life. Reporting to the Senior Program Director, this position serves as the operational backbone of our programs and special projects — ensuring that every gathering, webinar, training, project, and resource is executed with precision, care, and excellence. From managing logistics and materials to coordinating vendors and supporting participants, the Program Coordinator ensures that our participants, faculty, and relevant stakeholders experience seamless, high-quality learning environments.
This role is ideal for someone who takes genuine pride in organization, follow-through, and attention to detail. If you derive satisfaction from checklists completed, materials beautifully prepared, systems running smoothly, and events executed flawlessly, this role will be deeply fulfilling.
Program Planning, Coordination, and Execution (50%)
- Partner with program team members to translate programmatic visions into well-executed, immersive learning experiences.
- Oversee the full lifecycle of program materials, including sourcing, tracking, preparing, printing, packaging, and shipping, ensuring every detail reflects M²’s high standards and aesthetic.
- Plan, coordinate, and execute all program logistics with exceptional attention to detail, ensuring seamless delivery of in-person and virtual programs.
- Develop and maintain logistical timelines, track deliverables, and proactively coordinate with team members to ensure program preparations remain on schedule.
- Research and evaluate venues and vendors aligned with budget, M²’s standards, and programmatic needs.
- Serve as the primary relationship manager to vendors including catering, A/V, travel, and accommodations.
- Serve as the primary liaison to staff and faculty regarding program logistics, schedules, and session needs.
- Manage Perk for assigned programs, M²’s travel booking platform, coordinating participant travel arrangements, providing booking support, and serving as the primary point of contact for travel-related inquiries and issues.
- Provide on-site logistical and technical support during programs, troubleshooting calmly and effectively in real time to ensure a seamless and welcoming participant experience.
- Serve as the technical lead for North American Zoom program webinars and virtual gatherings, ensuring smooth execution and troubleshooting technical issues.
- Coordinate Salesforce and Campaign Monitor activities for assigned programs, ensuring accurate data management and serving as the primary point of contact for program-specific needs within these platforms.
- Coordinate closely with faculty and program team members to anticipate and fulfill programmatic material needs.
- Manage the production and distribution of M²-created educational resources, coordinating with vendors and internal teams as needed.
- Track and maintain inventory of program and organizational supplies and materials, managing organizational…
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