Membership & Customer Experience Lead, Campus Recreation
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Success Management, Event Management & Planning
Northwestern University in Evanston, IL seeks an Assistant Director of Membership & Customer Experience to lead membership office operations, guest services, and engagement initiatives. You will supervise a large temporary workforce supporting the front desk, Wellness Suite, and related facilities, while improving service quality and data accuracy.
You will report to the Associate Director of Business & Human Resources and collaborate across departments to enhance access, billing, reporting, and
We would love to welcome a new Membership & Customer Experience Lead, Campus Recreation to our group in Evanston, IL, United States.
The Membership & Customer Experience Lead, Campus Recreation position in the Management & Operations field is open for applications.
We have an opening for a Membership & Customer Experience Lead, Campus Recreation in Evanston, IL, United States within Management & Operations.
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